Sofia Naumova
Receptionist
Ottawa,ON
Summary
As a dedicated and detail-oriented professional, I am excited to apply my skills and experience to a role that values excellent communication, multitasking abilities, and attention to detail. With a friendly and client-focused attitude, I actively welcome each client in a professional manner and ensure they are directed to the appropriate department for assistance. In addition to my strong communication skills, I am committed to maintaining a high level of attention to detail in all aspects of my work. Whether performing office tasks or supporting cashier functions, I consistently demonstrate a diligent approach to ensure all tasks are completed to the best of my abilities.
Overview
2
2
years of professional experience
18
18
years of post-secondary education
Work History
Fun Expert
Funhaven
Ottawa, ON
02.2023 - Current
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
- Delivered information and details of interest about facility to visitors.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Service incoming calls and electronic enquiries.
- Set up promotional displays and equipment for special events and activities.
Journalist
Vgorode.ua
Kharkiv, Ukraine
09.2022 - 01.2023
- Cultivated strong relationships with sources and other contacts to support leads and story development.
- Collaborated with editors and other journalists to create compelling content.
- Maintained up-to-date knowledge of current events and industry trends.
- Organized material, determined area of emphasis and wrote stories according to prescribed editorial style and format standards.
Secretary
Adop
Kharkiv, Ukraine
09.2021 - 12.2022
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments and conducted follow-up calls to clients.
- Working in a receptionist capacity to greet clients, customers and visitors.
Education
High School Diploma -
09.2011 - 06.2021
Bachelor of Arts - Journalism - New Media
09.2021 - Current
Associate of Arts - TV And Cinema Production
09.2014 - 06.2021
Skills
Customer assistance
undefinedAdditional Information
Languages spoken and written: English, Ukrainian, Russian, Italian(functional)
Computer skills: MS Office: Excel, Word, Power Point, virtual storages (ICloud, Google Drive), professional video editing softwares (Adobe Premiere Pro, Sony Vegas Pro, Movie Maker)
Timeline
Fun Expert - Funhaven
02.2023 - Current
Journalist - Vgorode.ua
09.2022 - 01.2023
Secretary - Adop
09.2021 - 12.2022
Kharkiv State Academy of Culture - Bachelor of Arts, Journalism - New Media
09.2021 - Current
School of Modern Theatrical Scenic Directions - Associate of Arts, TV And Cinema Production
09.2014 - 06.2021
Kharkiv Lyceum 161 "Impulse" - High School Diploma,
09.2011 - 06.2021
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