Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofia Mayoral Jauregui

San Leandro

Summary

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Overview

4
4
years of professional experience

Work History

Ramp Agent

Alliance Ground International
08.2024 - 04.2025
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.

Caregiver

Home Helpers
02.2024 - 12.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.

Crew Member

McDonald's
06.2021 - 05.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

San Leandro High School
2200 Bancroft Ave San Leandro, CA 94577
06-2023

Skills

  • Teamwork and collaboration
  • Customer service
  • Multitasking and organization
  • Problem-solving
  • Customer engagement
  • Cleaning and sanitizing
  • Initiative and Self-motivation
  • Verbal and written communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Ramp Agent

Alliance Ground International
08.2024 - 04.2025

Caregiver

Home Helpers
02.2024 - 12.2024

Crew Member

McDonald's
06.2021 - 05.2023

High School Diploma -

San Leandro High School

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Sofia Mayoral Jauregui