Sofia Marrache
Granada Hills
Summary
Seeking a challenging full-or part-time internship that allows me to contribute work and educational skills while gaining hands-on experience. Highly motivated, detail-oriented, and ready to bring my critical thinking and research abilities to a dynamic team.
Overview
6
6
years of professional experience
Work History
Server & Busser
Portos
04.2022 - Current
- Demonstrated strong multitasking skills by managing service with customers and overseeing bakery staff ensuring they perform their duties
- Assisted in training new hires, providing guidance on restaurant standards/ practices
- Provided attentive service during high-volume periods without sacrificing attention to guests
- Served food and beverages with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow
- Cultivated warm relationships with regular customers.
Cashier
Western Bagel
05.2020 - 02.2021
- Greeted customers entering store and responded promptly to needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Officer Manager/ Service Writer
R.A.D Automotive & Smog, Inc.
08.2019 - 01.2020
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers with knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations
- Established effective relationships with stakeholders both internally and externally for increased collaboration.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Bachelor of Science - Psychology
California State University, Channel Islands
Camarillo, CA05-2026
Skills
- Strong Team Player Skills
- Strong Communication Skills
- Problem-Solving Skills
- Time Management and Organization Skills
- Thrives in Fast-Paced Environments
- Exceptional Attention to Detail
- Computer: SPSS, Biopac Database, Excel, Word, Powerpoint
- Bilingual: Spanish, English, & American Sign Language coursework
Timeline
Server & Busser
Portos
04.2022 - Current
Cashier
Western Bagel
05.2020 - 02.2021
Officer Manager/ Service Writer
R.A.D Automotive & Smog, Inc.
08.2019 - 01.2020
Bachelor of Science - Psychology
California State University, Channel Islands
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