Sofia Lombardo

Montreal

Summary

Dedicated and customer-focused waitress with over three years of experience in the restaurant industry. Bilingual in English and French, with strong communication and leadership skills. Passionate about teamwork, customer service, and community engagement. Experienced in organizing events and leading teams, with a background in volunteer work and performing arts.

Overview

years of professional experience

Work History

Waitress

Restaurant Du College

07.2022 - Current

Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Collaborated with team members to consistently provide efficient service during peak hours.
Used cash registers and credit card machines to cash out customers.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

CEGEP - Social Sciences

Vanier College

Saint-Laurent, QC

12-2025

High School Diploma -

Regina Assumpta Highschool

Montreal, QC

06-2023

Skills

Customer Service & Communication
Teamwork & Leadership

Adaptability & Problem-Solving
Cash Handling

Languages

English

Native or Bilingual

French