Sofia Kim

Somi Somi Team Member

SomiSomiHQ

09.2023 - Current

Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Assisted with inventory counts and stocking of merchandise.
Trained new team members by relaying information on company procedures and safety requirements.
Assisted customers in selecting merchandise best suited to needs.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Frequently inspected production area to verify proper equipment operation.
Evaluated customer needs and feedback to drive product and service improvements.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.