SOFIA JOVANOVIC
New Westminster,BC
Summary
Goal-orientated individual focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Value Village
10.2021 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
VOLUNTEER
St. Barnabas Thrift Store - Donna
05.2021 - 10.2022
- Quickly connected with each customer to offer assistance and promote products
- Sort and price donated items such as clothing and houseware items
- Maintained clean, neat, and operational facilities to meet store needs.
VOLUNTEER
HBCoA - Linda Mchanon
07.2021 - 07.2021
- Interacted and engaged professionally with public and team members and delivered superior customer service
- Cleaned equipment and facilities regularly to keep them presentable and minimize the risk of infections between guests
- Enticed customers to try games and rides using fun, upbeat personality
Education
New Westminster Secondary School
Bachelor of Arts - Criminology
Simon Fraser University
Burnaby, BC04.2027
Skills
- Multitasking
- Organization
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Accomplishments
Awarded the Peter Julian Scholarship May 2023
References
References available upon request.
Interests
Enjoys hiking, baking, traveling, and reading
Timeline
Sales Associate
Value Village
10.2021 - 08.2023
VOLUNTEER
HBCoA - Linda Mchanon
07.2021 - 07.2021
VOLUNTEER
St. Barnabas Thrift Store - Donna
05.2021 - 10.2022
New Westminster Secondary School
Bachelor of Arts - Criminology
Simon Fraser University
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