Sofia Flores
Alhambra
Summary
Motivated sonographer with success in building relationships with patients to produce highest quality images. Highly proficient in interpreting physicians' orders, determining appropriate imaging, maintaining comprehensive patient records, and with passion for public health and education.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Prestige Audio Customs
10.2020 - 11.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained confidentiality of information regarding clients and company.
- Assisted with onboarding new clients and securing paperwork completion.
Medical Assisting Externship
Dr. Pachorek's Office
08.2023 - 09.2023
- Improved clinic efficiency by maintaining clean and organized treatment rooms for seamless patient flow.
- Ensured timely follow-up appointments, contacting patients with reminders as needed.
- Enhanced patient care by providing medical assistance and support to physicians during exams and treatments.
- Streamlined patient intake process by collecting vital signs, medical histories, and insurance information accurately.
- Scheduled appointments and tests to coordinate patient care.
Customer Service
The MakeUp Store
07.2019 - 11.2021
- Streamlined order processing for faster customer service and increased sales.
- Developed strong client relationships through consistent communication and attentive customer service.
- Delivered exceptional customer service and supported positive brand experience.
- Trained new hires on customer service policies and procedures.
- Met sales goals by offering excellent customer service.
Education
Associate of Science - Diagnostic Medical Sonography
Platt College
Alhambra, CA02.2025
Associate of Applied Science - Medical Assisting
Platt College
09.2023
Skills
- First aid, CPR certified, HIPAA
- proficient in abdomen, vascular, breast, female pelvis, obstetrics, thyroid exams
- proficient on ultrasound machines and transducers
- Bilingual in English and Spanish fluently
- Medical Terminology
- Great patient care skills
Certification
- Certified medical assistant (RMA)
- certified CPR/ BLS/ AED/ FIRST AIDE
- HIPPA certified
Personal Information
Title: MA
References
Available Upon Request
Timeline
Medical Assisting Externship
Dr. Pachorek's Office
08.2023 - 09.2023
Receptionist
Prestige Audio Customs
10.2020 - 11.2024
Customer Service
The MakeUp Store
07.2019 - 11.2021
Associate of Science - Diagnostic Medical Sonography
Platt College
Associate of Applied Science - Medical Assisting
Platt College
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