Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Sofia Fernandez

Salida

Summary

Dynamic and dedicated professional with a strong background in customer service at La Familia Market. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in cash handling and product restocking, while demonstrating patience and empathy in all interactions. Committed to fostering positive relationships and achieving team goals.

Overview

10
10
years of professional experience

Work History

Cashier

Walid Ali
05.2023 - Current
  • Processed customer transactions accurately and efficiently at point of sale.
  • Assisted customers with product inquiries to enhance shopping experience.
  • Maintained cleanliness and organization of checkout area for optimal operations.
  • Operated cash register, handling cash, credit, and digital payments securely.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Girl Scout Volunteer

Girl Scouts
05.2015 - Current
  • Organized community service projects, fostering teamwork and communication among participants.
  • Developed educational materials to enhance program engagement for youth participants.
  • Facilitated skill-building workshops, promoting leadership and personal development in scouts.
  • Mentored younger scouts, providing guidance and support in achieving their goals.
  • Coordinated fundraising events, successfully increasing community involvement and contributions.
  • Collaborated with local organizations to expand outreach efforts and resources for the troop.

Tutor

Self-employeed
06.2024 - 05.2025
  • Developed individualized lesson plans to enhance student understanding and retention of complex subjects.
  • Facilitated engaging tutoring sessions utilizing diverse teaching methodologies tailored to student needs.
  • Monitored student progress regularly, adjusting instructional strategies to ensure optimal learning outcomes.
  • Collaborated with parents and educators to address academic challenges and create supportive learning environments.

Education

Public Health

Joseph A. Gregori High School
Modesto, CA
06-2029

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Written and verbal communication
  • Product restocking

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Participating in fundraising events to support local charities, schools, or community projects
  • Reading
  • Learning new cooking techniques and expanding my culinary skills
  • Watching Movies and TV Shows
  • Music
  • Gym Workouts
  • Community Cleanup
  • True Crime
  • Babysitting

Timeline

Tutor

Self-employeed
06.2024 - 05.2025

Cashier

Walid Ali
05.2023 - Current

Girl Scout Volunteer

Girl Scouts
05.2015 - Current

Public Health

Joseph A. Gregori High School
Sofia Fernandez