Sofia Exposito Borges
Carlsbad
Summary
Dynamic bartender with a proven track record at La Puerta, excelling in high-volume settings. Renowned for exceptional customer service and cocktail crafting, I fostered guest loyalty through personalized experiences. Skilled in inventory management and conflict resolution, I consistently ensured a vibrant atmosphere while maintaining top-quality standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartener
La Puerta
Mission Hills
11.2024 - 05.2025
- Thrived in extremely high-volume environments, consistently delivering fast, accurate service without compromising on customer satisfaction or product quality.
- Executed high-speed prep and service tasks, ensuring efficiency and readiness during peak times to support smooth team operations.
- Maintained top-tier customer service under pressure, balancing speed with a friendly, professional approach that built repeat business.
- Communicated clearly and quickly with team members, adapting on the fly to shifting priorities while keeping service consistent and streamlined.
- Upheld strict quality standards in a fast-paced setting, ensuring every product and interaction met or exceeded company expectations.
Bartender/Server
Cacio E Peppe
San Diego
07.2024 - 11.2024
- Served and bartended at an Italian restaurant, providing exceptional customer service in a fast-paced environment.
- Crafted custom cocktails and recommend wine pairings to enhance the dining experience for guests.
- Handled multi-course service efficiently, ensuring timely delivery and maintaining high customer satisfaction.
- Collaborate with the kitchen and waitstaff to manage the flow of service and resolve any guest issues promptly.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
Bartender
The Islander
Coronado
04.2024 - 07.2024
- Mixed and served drinks in a tropical-themed tiki bar, creating a fun and engaging experience for guests.
- Handled high volumes of customers, especially during weekends and events, while maintaining excellent customer service.
- Maintained a clean and organized bar area, abiding by health and safety regulation.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Bartender/Shift Lead
Havana Grill
San Diego
07.2021 - 04.2024
- Trained new bartenders on restaurant culture, sourcing and preparation, product promotion practices, and safety protocols to promote guest satisfaction.
- Cultivated genuine relationships with guests, remembering preferences to enhance loyalty.
- Maintained accurate inventory and collaborated with sales representatives to ensure timely stock replenishment and introduce new products.
- Completed opening and closing procedures, balanced tills, and submitted reports to management.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Stocked ice bins and coolers as needed throughout shift.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Completed regular bar inventories and daily requisition sheets.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
Education
Associate of Science -
Mira Costa Community College
Oceanside, CA08.2021
Skills
- Exceptional customer service
- Bartending and cocktail crafting
- Team leadership
- Inventory
- Problem-solving
- Conflict resolution
- POS system operation
- Cash handling
- Inventory management
- Salesmanship
Certification
- Food Handlers card
- Responsible Beverage Service (RBS) training
- San Diego Bartending School
Timeline
Bartener
La Puerta
11.2024 - 05.2025
Bartender/Server
Cacio E Peppe
07.2024 - 11.2024
Bartender
The Islander
04.2024 - 07.2024
Bartender/Shift Lead
Havana Grill
07.2021 - 04.2024
Associate of Science -
Mira Costa Community College
Similar Profiles
Matthew JohnsonMatthew Johnson
Real Estate Broker at La Puerta Real Estate ServicesReal Estate Broker at La Puerta Real Estate Services
Luis MolanoLuis Molano
Housekeeper at Hotel LA PUERTA DEL SOLHousekeeper at Hotel LA PUERTA DEL SOL
Margarita CalderónMargarita Calderón
Runner at Cali N Tito's East At La Puerta Del SolRunner at Cali N Tito's East At La Puerta Del Sol
Ching LeeChing Lee
Sr Director MSAT at Kite PharmaSr Director MSAT at Kite Pharma
Joshua Schlade-RossJoshua Schlade-Ross
Intern at Aviara Oaks Middle SchoolIntern at Aviara Oaks Middle School