Sofia Del Real Gómez
Pittsburg
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
8
8
years of professional experience
Work History
Shift Leader
One plant
Pittsburg
03.2023 - Current
- Trained new team members on procedures and customer service techniques.
- Managed inventory levels and coordinated product restocking efforts.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Upheld company standards and compliance requirements for operations.
Pawnbroker
Antioch Coin & Jewelry
Antioch
12.2021 - 12.2022
- Checked, organized and displayed inventory attractively to promote patron interest.
- Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
- Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases
- Performed store open and close procedures as part of shift responsibilities.
Barista Manager
LA Bakery
Carson City
08.2018 - 08.2021
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Controlled line and crowd with quick, efficient service.
Education
Pioneer High School
Carson City, NVSkills
- P>Negotiation
- P>Loan writing
- P>Inventory management
- P>Identification requirements
- P>Flexible and Adaptable
- P>Active Listening
- P>Food service background
- P>Staff Management
- Customer relationship management
Languages
- Spanish
- English
Timeline
Shift Leader
One plant
03.2023 - Current
Pawnbroker
Antioch Coin & Jewelry
12.2021 - 12.2022
Barista Manager
LA Bakery
08.2018 - 08.2021
Pioneer High School