Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

Sofia Cetrangolo

Calgary,AB

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Results-oriented and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.



Overview

5
5
years of professional experience

Work History

Server

Madrose Pub
05.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Household Manager and Caregiver

Private Residence
01.2021 - 01.2022
  • Scheduled appointments for medical, dental and self-care needs.
  • Performed cleaning and organization duties.
  • Planned youth activities to foster intellectual and emotional development.
  • Coordinated meals for all family members with focus on catering to dietary restrictions.
  • Formulated and oversaw housekeeping budget to manage expenditures and control expenses.

Food Expeditor

Earls Kitchen + Bar
02.2019 - 03.2020
  • Trained new expeditors and food runners according to company policies and standards.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Collaborated with other dining room and bar staff to facilitate efficient service.

Education

BBA - International Business And Marketing

Mount Royal University
04.2025

Skills

  • Communication
  • Teamwork and Collaberation
  • Profesional and work ethic
  • Learning and Development

Volunteer

The Gathering

  • Worked in production and registration team for The Gathering event.
  • In charge of assisting staff and team with their needs throughout the event, facilitating communication from hotel side to conference side, and in charge of helping with the organization and set up of events.


Habitat For humanity 

  • Helped with the production aspect of events planned by the organization.
  • Assisted in the organization and set up of events, facilitated communication between guests, employees and coordinators, and assisted with the needs of staff and guests at events.

Timeline

Server

Madrose Pub
05.2021 - Current

Household Manager and Caregiver

Private Residence
01.2021 - 01.2022

Food Expeditor

Earls Kitchen + Bar
02.2019 - 03.2020

BBA - International Business And Marketing

Mount Royal University

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Sofia Cetrangolo