Sofia Awais
Toronto
Summary
Offering blend of organizational skills and attention to detail, well-suited for dynamic office environment and eager to learn and grow. Contributes ability to quickly grasp new software systems and manage schedules effectively. Ready to use and develop strong communication and organizational skills in future roles.
Overview
2
2
years of professional experience
Work History
Administrative Coordinator
TDSB
12.2024 - Current
- Coordinated scheduling and logistics for meetings, ensuring efficient use of resources.
- Managed office supplies inventory, facilitating timely restocking and cost control.
- Assisted in the preparation of reports and documentation for internal communications.
- Supported team members by organizing files and implementing effective record-keeping systems.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Provided front-line customer service, addressing inquiries and resolving issues promptly.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
Administrative Assistant
Square Yards Canada
06.2024 - 12.2024
- Managed daily office operations, ensuring efficient workflow and adherence to company policies.
- Coordinated schedules, appointments, and meetings to optimize executive time management.
- Assisted with preparation of reports and presentations, enhancing communication clarity.
- Maintained organized filing systems for easy retrieval of documents and information.
- Utilized office software for data entry and document creation, improving efficiency in tasks.
- Implemented basic office procedures that streamlined administrative processes and reduced redundancy.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Dental Receptionist
Midtown Dentist
09.2023 - 07.2024
- Maintained accurate patient records and updated charts efficiently.
- Provided support in scheduling appointments and managing patient flow.
- Educated patients on post-treatment care and oral hygiene practices.
- Collaborated with dentists to ensure optimal patient outcomes and satisfaction.
- Managed inventory of dental supplies, ensuring availability for procedures.
- Adapted quickly to new dental technologies and processes for improved efficiency.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Education
Certificate - Business Administration
UofT
06-2023
Bachelor of Science - Dentistry
University of Health Sciences
04-2014
Skills
- Time management
- Team collaboration
- Office administration
- Attention to detail
- Customer service
- Customer and client relations
- Dental terminology
- Excellent multitasking capability
- Appointment scheduling
- Customer relations
- Scheduling
- Documentation and recordkeeping
- Database entry
- Professional communication
- Office management
Timeline
Administrative Coordinator
TDSB
12.2024 - Current
Administrative Assistant
Square Yards Canada
06.2024 - 12.2024
Dental Receptionist
Midtown Dentist
09.2023 - 07.2024
Certificate - Business Administration
UofT
Bachelor of Science - Dentistry
University of Health Sciences
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