Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sofia Aristeidou

Regina,SK

Summary

Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.


Focused professional with 15 years of experience and a proven knowledge of customer service, customer satisfaction and relationship management. Aiming to leverage my skills to successfully fill the Customer Service at, your company.

Overview

25
25
years of professional experience

Work History

Server

Bellagio Restaurant Pizzeria
10.2022 - Current
  • Delivering food from the kitchen to the guests
  • Following health code standards with regards to the handling of food
  • Greeting guests and taking drink and food orders
  • Staying attentive to the needs of guests in the dining area

Hotel Housekeeper Assistant

Royal Hotel
01.2020 - Current
  • Clean and stock rooms according to established quality standards; duties include replacing used towels and linen, making beds, vacuuming room carpet, washing floors, and restocking guestroom and bathroom items.
  • Arrange complimentary gift baskets and champagnes to greet news guests at their arrival
  • Maintained and updated lists of 30 vacant rooms that require housekeeping attention before the arrival of their next occupants

Housekeeping

Williston Retirement Home
05.2022 - 05.2023
  • Cleaning guest rooms and after departure
  • Restocking guest room amenities like toiletries, drinking glasses.
  • Removing garbage, recycling and room service trays.
  • Picking up and returning valet laundry items.

Server

Thomas Cook Restaurant
12.2015 - 01.2017
  • Take orders according to the daily menu and provide customer care according to their complains.
  • Prepare and collect customer payments.
  • Preparation of cutlery, stock all areas with needed supplies to avoid time delays on services.

Dietary Aide

Peristeri Homecare
09.2012 - 06.2015
  • Care for residents by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
  • Entertain, converse with, or read aloud to residents to keep them mentally healthy and alert.
  • Plan, purchase, prepare, or serve meals to residents or other family members, according to prescribed diets.
  • Provide residents and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability illness.
  • Accompany residents to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.

Floor Supervisor

Carrefour Marinopoulos Supermarket
06.2005 - 06.2012
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory- taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.

Server Supervisor

Asimakopoulos Pastry Café
09.1999 - 03.2005

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

  • Collect payments from customers.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Prepare daily specials and communicate them to the team.
  • Stock service areas with supplies.
  • Identify areas with high volume of traffic and assist to minimize any delays.
  • Take phone orders
  • Inventory stock and reorder when inventory drops to a specified level.

Education

Certificate - Aesthetics Cosmetology

Dada Tape Beauty School
Athens, Greece
09.2005

High School Diploma -

G. Zebeta College
Athens, Greece
09.1996

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise
  • Cleanliness standards
  • Safe Food Handling
  • Service prioritization
  • Food Running

Languages

English
Limited Working
Greek
Native or Bilingual

Timeline

Server

Bellagio Restaurant Pizzeria
10.2022 - Current

Housekeeping

Williston Retirement Home
05.2022 - 05.2023

Hotel Housekeeper Assistant

Royal Hotel
01.2020 - Current

Server

Thomas Cook Restaurant
12.2015 - 01.2017

Dietary Aide

Peristeri Homecare
09.2012 - 06.2015

Floor Supervisor

Carrefour Marinopoulos Supermarket
06.2005 - 06.2012

Server Supervisor

Asimakopoulos Pastry Café
09.1999 - 03.2005

Certificate - Aesthetics Cosmetology

Dada Tape Beauty School

High School Diploma -

G. Zebeta College
Sofia Aristeidou