Sofia Alvarez
Los Angeles
Summary
Dependable custodian with strong sanitation techniques and emergency response skills. Expertise in custodial machine operation and facility maintenance ensures safe and clean environments. Responsible custodian with over 10 years of experience in facility maintenance and health compliance. Proven ability to operate custodial equipment and respond effectively to emergencies, contributing to a safe and hygienic environment. Skilled Custodian with background in maintaining clean, safe environments for various establishments. Experience includes general cleaning tasks, routine maintenance work and timely waste disposal procedures. Strengths include effective communication, problem-solving skills and adaptability to varying work conditions. Demonstrated ability to improve cleanliness standards and maintain high levels of sanitation in previous roles. Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Custodian
Lynwood Unified School District
Lynwood
07.2015 - Current
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Providing support services for a variety of events including setup and breakdown assistance as needed.
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Maintained accountability for building keys, master keys and access cards.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Steam-cleaned or shampooed carpets.
- Stripped, sealed and polished floors.
- Great Team Member
- Dump high numerous of trash bags
Customer Service Representative
Silla Automotive
Compton
03.2014 - 05.2015
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Identified opportunities for upselling additional products or services based on customer needs.
- Developed positive relationships with customers through friendly interactions.
- Conducted regular follow-up calls with customers after resolving their issues.
- Answered customer inquiries via phone, email, and chat.
- Answered inbound calls, chats and emails to facilitate customer service.
- Data entry of new customer information
- 85 wpm
- Assisted customers with the product that they are looking for
- Assisted customers with price checks, addressing other inquiries.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Office Assistant
california Best Price Clothing INC.
Los Angeles
03.2010 - 03.2013
- Scheduled appointments for clients, customers, and other visitors.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Greeted visitors and provided them with assistance.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Entering purchase orders
- 85 wpm
- Invoicing Day-to-Day operation
- Data Entry, Filing, organizing paper work
- Answering and transferring high volume of calls
- Highly dependable
- people oriented
- inventory stock
Education
Phlebotomist - Phlebotomy
El Camino College
Torrance, CA12-2024
High School Diploma -
Compton High
Compton, CA06-2010
Skills
- Team collaboration
- Custodial machine operation
- Sanitation techniques
- Maintenance knowledge
- Work independently
- Heavy lifting
- Health and safety compliance
- Janitorial procedures
- Problem-solving
- Facility maintenance
- Work prioritization
- Responsible and dependable
- Leaf blowing
- Hazardous chemicals handling
- Trash removal
- Facility opening and closing
- Floor cleaning and buffing
- Reliability and punctuality
- Client communication
- Floor scrubbers and polishers
- Emergency response
- Furniture moving
- Employee training
- Excellent communication skills
- Chemical handling
- Restroom cleaning
- Cleaning and sanitizing
- Phlebotomy techniques
- Medical terminology
- Patient communication
- Customer service
- Data entry
Languages
English
Full Professional
Spanish
Full Professional
Certification
High school Graduate
Licensed Phlebotomist
References
References available upon request.
Timeline
Custodian
Lynwood Unified School District
07.2015 - Current
Customer Service Representative
Silla Automotive
03.2014 - 05.2015
Office Assistant
california Best Price Clothing INC.
03.2010 - 03.2013
Phlebotomist - Phlebotomy
El Camino College
High School Diploma -
Compton High
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