Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofia Alessandra Rojas

Lake Balboa,California

Summary

Dedicated professional with strong customer service skills. Known for enhancing shopping experiences and fostering teamwork in diverse environments.

Adaptable team player with experience in customer service and clinical support. Skilled in problem-solving and time management, committed to enhancing operational efficiency and patient satisfaction.

Detail-oriented collaborator with a versatile background in retail and healthcare. Proven ability to support clinical staff and improve customer experiences, ready to contribute to a dynamic team environment.

Overview

4
4
years of professional experience

Work History

Sales Associate

Abercrombie & Fitch
Woodland Hills, CA
06.2025 - 05.2026
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained visual merchandising standards to align with brand guidelines and increase store appeal.

Teachers Assistant

Saint Sebastian Elementary School
Santa Monica, CA
04.2024 - 07.2025
  • Assisted lead teacher in developing and implementing lesson plans tailored to diverse learning styles.
  • Supported classroom management by fostering an inclusive and positive learning environment.

Hospital Intern

Providence Tarzana Medical Center
Tarzana, CA
01.2025 - 05.2025
  • Assisted in patient intake processes, ensuring accurate data collection and entry into electronic health records.
  • Supported clinical staff in preparing materials for patient consultations and procedures, enhancing operational efficiency.
  • Trained new interns on administrative protocols and software systems, fostering a collaborative team environment.

Volunteer

Providence Tarzana Medical Center
Tarzana, CA
06.2022 - 09.2024
  • Organized medical supply inventory, ensuring availability for clinical needs.
  • Assisted nursing staff with patient care and comfort during hospital stays.

Intern

Kaiser Permanente
Woodland Hills, CA
06.2024 - 08.2024
  • Aided nursing staff with wound care management, dressing changes, and monitoring healing progress over time.
  • Helped maintain a clean and organized hospital environment by stocking supplies, cleaning patient rooms, and ensuring equipment was in proper working order.
  • Delivered high-quality customer service at the front desk by directing visitors, answering phone calls, and managing appointment schedules as needed.

Education

Bachelor of Science - Cognitive Science

University of California, Santa Cruz
Santa Cruz, CA
06-2029

High School Diploma -

High Tech High Los Angeles
Van Nuys, CA
06.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Sales Associate

Abercrombie & Fitch
06.2025 - 05.2026

Hospital Intern

Providence Tarzana Medical Center
01.2025 - 05.2025

Intern

Kaiser Permanente
06.2024 - 08.2024

Teachers Assistant

Saint Sebastian Elementary School
04.2024 - 07.2025

Volunteer

Providence Tarzana Medical Center
06.2022 - 09.2024

Bachelor of Science - Cognitive Science

University of California, Santa Cruz

High School Diploma -

High Tech High Los Angeles
Sofia Alessandra Rojas