Sofia Abalos Borghi
Toronto,Canada
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
I am seeking for new opportunities to relocate to Windsor area.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
Clera Windows and Doors
12.2023 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Production Manager
Clera Windows and Doors
04.2023 - Current
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Implemented preventive maintenance programs for equipment, extending their lifespan and minimizing downtime due to malfunctions.
- Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
- Mentored junior staff members on best practices in production management, cultivating a skilled workforce capable of tackling complex challenges headon.
Spray Painter
Clera Windows and Doors
07.2022 - Current
- Achieved consistent high-quality finishes by utilizing proper spray painting techniques and equipment.
- Increased production efficiency by implementing effective surface preparation and masking processes.
- Ensured safety compliance by adhering to proper ventilation procedures and wearing appropriate protective gear.
- Reduced paint waste with efficient mixing, measuring, and application methods.
- Contributed to a reduction in rework rates by consistently following quality control guidelines during the painting process.
- Expanded skill set through continuous learning of new equipment, techniques, and industry trends related to spray painting.
Window assembler
Clera Windows and Doors
08.2020 - Current
- Improved window assembly efficiency by implementing new production techniques and processes.
- Reduced waste in the assembly process by closely monitoring materials usage and making adjustments as needed.
- Enhanced team productivity with regular communication, feedback, and support during the assembly process.
- Ensured high-quality craftsmanship by carefully inspecting each assembled product for defects or inaccuracies.
- Maintained a clean and organized workspace to optimize workflow and minimize safety hazards.
Carpenter
Level Construction Inc.
12.2015 - 10.2019
- Improved project efficiency by accurately interpreting blueprints and executing carpentry tasks according to specifications.
- Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.
- Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
- Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
- Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
Education
GED -
EEM 438
San Lorenzo, Argentina11.2010
Skills
- Windows Installer (MSI)
- Carpentry
- Teamwork
- P&L Management
- Organizational Management
- Business Planning
- Labor Relations
- Logistics Management
- Project planning and development
- Interpersonal Communication
Certification
- CPR And First Aid Level C
- Driver's License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Personal Information
Title: Operations Manager
Timeline
Operations Manager
Clera Windows and Doors
12.2023 - Current
Production Manager
Clera Windows and Doors
04.2023 - Current
Spray Painter
Clera Windows and Doors
07.2022 - Current
Window assembler
Clera Windows and Doors
08.2020 - Current
Carpenter
Level Construction Inc.
12.2015 - 10.2019
GED -
EEM 438
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