Sofi Gandhi
Brampton,Canada
Summary
Accomplished customer service professional with extensive retail and hospitality business experience, Committed to delivering exceptional service and fostering strong, reliable connections. Seeking Part time/ full time opportunity to advance my professional career.
Overview
5
5
years of professional experience
Work History
Grocery Associates
Wal-Mart
03.2024 - Current
- Rotates stock, checks for expired products, and ensures correct signage and pricing.
- Follows food safety, handling, and sanitation procedures.
- Keeps the department fully stocked and organized, following Health and Safety guidelines.
- Sets and completes modular, including stocking and product protection when needed.
Air Quality Technician
Brampton Brick Ltd.
01.2024 - 08.2024
- Operated TSP Hi-Vol and fluoride samplers for air quality monitoring.
- Collected and logged dustfall samples monthly for environmental analysis.
- Ensured accurate data recording and maintained Chain of Custody (CoC) for all samples.
- Submitted environmental data to MECP following regulatory standards.
- Worked in outdoor field conditions, ensuring safety and attention to detail.
- Transported samples to external labs for analysis, ensuring timely submission.
Bar Tender and Server
JW Marriott
07.2021 - 05.2023
- Greeting Customers in store and providing quality customer service
- Serve alcohol with responsibility under the alcohol service legislation requirements
- Prepare drink order for guest according to specified recipes using measuring system
- Provide details and serve wine and liquor to the guest
- Set and maintain the cleanliness and conditions of the bar, bar unit and table
- Process all payment methos and vouchers and deposit cash according to the reports.
GROCERY ASSISTANT AND CASHIER
Countdown Supermarket
03.2020 - 03.2021
- Review Stocks and Stock up the stores aisles
- Perform excellent customer service and Check out operations
- Work well under pressure at the peak hours and process customers billing promptly
- Perform the liquor selling duties under the Liquor Control Qualification act of NZ
- Work under the store’s policy and procedures
- Follow instructions given by Managers and assist fellow team members.
Education
Post-Graduation in Environmental Control -
Sheridan College
Brampton, Ontario08.2024
Masters in Science (Organic Chemistry) -
Uka Tarsadia University
05.2018
Bachelor of Science (Chemistry) -
Veer Narmad South Gujarat University
05.2016
Skills
- Extensive knowledge of cocktails, Beers, wines & Liquor
- Organized, Reliable, Quick Self-Learner and dedicated professional
- Excellent Communication and Customer Service Skills
- Proficient in MS Office suite (Word, Excel, Outlook)
- Teamwork and Collaboration
- Punctual and Reliable
Timeline
Grocery Associates
Wal-Mart
03.2024 - Current
Air Quality Technician
Brampton Brick Ltd.
01.2024 - 08.2024
Bar Tender and Server
JW Marriott
07.2021 - 05.2023
GROCERY ASSISTANT AND CASHIER
Countdown Supermarket
03.2020 - 03.2021
Post-Graduation in Environmental Control -
Sheridan College
Masters in Science (Organic Chemistry) -
Uka Tarsadia University
Bachelor of Science (Chemistry) -
Veer Narmad South Gujarat University
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