Sodiq Tirenioluwa Salam
Toronto,ON
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
1
1
year of professional experience
Work History
Hotel Receptionist
Darlington Palace Hotel
01.2015 - 01.2016
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Streamlined reservation processes by diligently organizing and updating booking information in the hotel management system.
- Boosted guest loyalty with attentive assistance, personalized recommendations, and genuine interactions.
Education
Certificate - Shelter Worker
Centennial College of Applied Arts And Technology
Scarborough, ON08.2023
Skills
- Conflict Resolution
- Administrative Support
- Social Media Management
- Multilingual Proficiency
- Multitasking Abilities
- Decision Making
- Active Listening
Languages
English
Full Professional
Yoruba
Native or Bilingual
Volunteer
Junction Place Shelter, Shelter Worker/ Sept 1, 2023- Present
Timeline
Hotel Receptionist
Darlington Palace Hotel
01.2015 - 01.2016
Certificate - Shelter Worker
Centennial College of Applied Arts And Technology
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