Sodaba Habibzai
Sacramento
Summary
Seasoned Program Officer adept at evaluating progress and implementing strategic improvements. Decisive and forward-thinking leader with a resourceful approach. Officer 7 years of progressive experience. More than 5 years of experience working in non-profit organization environments. Manages partner relationships and enforces project work plans, coordinates consultations with stakeholders and formulates progress reports. Excellent problem-solving, critical thinking and communication skills. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
9
9
years of professional experience
Work History
Program Officer
US Embassy In Kabul
- Provided key leadership to project managers, directors, and other team members.
- Managed complex projects from inception to completion, ensuring timely delivery of high-quality results.
- Organized workshops and trainings for stakeholders, increasing understanding of program goals and objectives.
- Collaborated with cross-functional teams to design and implement innovative programs that addressed community needs.
- Maintained detailed documentation on all aspects of programs, creating an accessible knowledge base for future reference.
- Facilitated stakeholder engagement sessions, incorporating valuable feedback into program development processes.
- Created and implemented program frameworks, performance standards and quality assurance requirements.
- Led the design of data collection tools, enabling accurate measurement of program outcomes.
- Worked closely with trustees and grantees to develop goals, approaches, initiatives and evaluations of grants.
- Developed comprehensive communication plans to effectively disseminate information about programs to relevant parties.
- Implemented effective monitoring systems to track program progress against established benchmarks.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Determined staffing plans to achieve program goals and objectives and participated in hiring decisions for new program staff.
- Conducted research to identify and scrutinize potential grantees.
- Spearheaded efforts to secure additional funding sources through donor outreach campaigns and fundraising events.
- Coordinated grant writing efforts, securing crucial funding for program initiatives.
Operations Specialist
International Rescue Committee, IRC
10.2022 - Current
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Promoted a culture of accountability within the department by setting clear expectations for performance and holding team members responsible for achieving results.
- Utilized advanced analytical skills in order to resolve complex operational issues effectively.
- Tracked and analyzed reports to determine needed improvements.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problemsolving.
- Improved operational efficiency by streamlining processes and implementing new systems.
- Continuously sought opportunities for professional development in order to remain knowledgeable about industry best practices.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Developed and updated tracking spreadsheets using [Program].
PROGRA M COORDINATOR
Assist Team
12.2021 - 06.2022
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Developed and maintained relationships with external partners to facilitate program operations.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
Program Coordinator
Lincoln Learning Center- LLC
02.2017 - 03.2019
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Developed and maintained relationships with external partners to facilitate program operations.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Planned and coordinated educational programs, managed budgets and expenditures
- Built and maintained strong relationships with internal and external stakeholders
- Coordinated program management, scheduling, and evaluation Demonstrated excellent problem-solving and interpersonal skills
- Communicated with program participants, partners, and stakeholders
- Managed and maintain accurate records and databases
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Deputy Coordinator
Lincoln Learning Center
01.2016 - 05.2017
- Coordinated operations interaction with suppliers, purchasing, vendors and sales teams.
- Provided expert guidance in the development of policies and procedures that aligned with industry best practices.
- Generated necessary documentation, dispatched personnel and notified customers.
- Implemented new training programs for staff, resulting in improved performance and increased job satisfaction.
- Oversaw daily operations, maintaining a proactive approach to problem-solving and ensuring smooth workflows.
- Analyzed data trends to inform strategic decisions, utilizing insights gained to optimize business processes accordingly.
- Maintained customer satisfaction by investigating concerns, routing problems to staff and responding to special requests.
- Spearheaded strategic planning efforts, setting clear objectives and monitoring progress towards goals consistently.
- Reviewed service reports, job labor and job costs to identify and resolve discrepancies.
- Increased employee engagement through effective performance management strategies and regular feedback sessions.
- Collaborated with senior leadership to align departmental objectives with overall organizational goals, facilitating a unified approach to achieving success.
- Ensured compliance with relevant regulations at all times by staying updated on changes in legislation and adapting policies as needed.
Program Assistant
Good Neighbors International
01.2015 - 01.2016
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Supported planning and coordination of [Type] program and associated activities.
- Created and updated records and files to maintain document compliance.
- Compiled data from various sources to provide comprehensive reports for senior management decision making.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Implemented a centralized record-keeping system that improved overall data accuracy and accessibility for team members.
Education
Master of Science - Computer Science
California State University
Sacramento, CA04.2022
MBA - Business Administration
Kardan University
Kabul, Afghanistan 04.2021
Bachelor of Arts - English Language And Literature
Kabul University
Kabul, Afghanistan 12.2018
Skills
- Budgeting and financial management
- Capacity Building
- Research and analysis
- Training and Facilitation
- Monitoring and Evaluation
- Documentation skills
- Technical knowledge
- Strategic Planning
- Data Analysis
Timeline
Operations Specialist
International Rescue Committee, IRC
10.2022 - Current
PROGRA M COORDINATOR
Assist Team
12.2021 - 06.2022
Program Coordinator
Lincoln Learning Center- LLC
02.2017 - 03.2019
Deputy Coordinator
Lincoln Learning Center
01.2016 - 05.2017
Program Assistant
Good Neighbors International
01.2015 - 01.2016
Program Officer
US Embassy In Kabul
Master of Science - Computer Science
California State University
MBA - Business Administration
Kardan University
Bachelor of Arts - English Language And Literature
Kabul University
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