Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sobra Maheshe

Edmonton

Summary

Proven customer service professional with a track record of enhancing customer satisfaction at Walmart, Lavazio Cafe, and Virgin Beauty. Skilled in problem resolution and team collaboration, consistently delivering positive outcomes. Excelled in multi-tasking and maintaining high product knowledge, significantly improving customer experience. Demonstrates a strong work ethic and a commitment to excellence in every interaction.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

Walmart
01.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.

Barista

Lavazio Cafe
03.2022 - 08.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Retail Sales Associate

Virgin Beauty
06.2021 - 12.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Education

High School Diploma -

Queen Elizabeth High School
Edmonton, AB
05-2024

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Strong work ethic
  • Multi-Tasking

Languages

English
Native or Bilingual
French
Full Professional

Timeline

Customer Service Associate

Walmart
01.2024 - Current

Barista

Lavazio Cafe
03.2022 - 08.2023

Retail Sales Associate

Virgin Beauty
06.2021 - 12.2021

High School Diploma -

Queen Elizabeth High School

Similar Profiles

CREATE PROFILE
Sobra Maheshe