Soban Bin Naseer
Saint John,NB
Summary
Experienced Internet Technician specializing in the installation, wiring, and activation of high-speed internet and Wi-Fi systems in residential and business environments. Expert in running new cabling (CAT5e, CAT6, coaxial), installing wireless devices, optimizing network performance, and resolving connectivity issues efficiently. Skilled at conducting site surveys, configuring network settings, educating customers on system use, and ensuring all work meets quality and safety standards. Committed to delivering fast, reliable service with a focus on technical precision and outstanding customer support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intern
Netpoint Internet Services
09.2021 - 06.2022
- Optimized network performance for clients by performing routine maintenance and system updates.
- Installed and configured new devices and system components.
- Ensured uninterrupted service for customers by performing routine maintenance on telecommunications equipment.
- Enhanced customer satisfaction by providing timely technical support for telecommunications services.
Internet Technician
Waylink
08.2022 - 11.2022
- Installed and configured wired and wireless internet devices for residential and commercial customers
- Mounted and installed routers, modems, Wi-Fi extenders, and access points for optimal signal coverage
- Performed new cabling installations including CAT5e, CAT6, and coaxial wiring for network setups
- Troubleshot and replaced faulty hardware including routers, switches, and wireless devices
- Followed all company, provincial, and federal regulations regarding network installations and safety procedures
- Provided professional, courteous customer service while working in homes, businesses, and construction environments
Fast Food Cashier
Wendys Restaurant
09.2023 - Current
- Improved operational efficiency by assisting with opening/closing tasks such as restocking supplies or cleaning equipment thoroughly after each shift.
- Assisted counter staff in packing ready orders and distributing to customers.
- Trained new employees on proper cash handling procedures and point-of-sale technology use, improving staff productivity levels.
- Completed order entries and verified correctness with customers to reduce post-order errors.
Education
Mechanical Engineering Technology
New Brunswick Community College
Saint John, NB04-2025
High School Diploma -
Astron College Of Science And Commerce
Rawalpindi, Pakistan03-2020
Skills
- Network troubleshooting
- Hardware installation
- Server maintenance
- Mobile device management
- IP Addressing
- IT documentation
- Customer support analysis
- Installing equipment
- Educating customers
- Teamwork
- Time management
- Multitasking Abilities
- Excellent communication
- Attention to detail
- Willingness to Learn
Languages
English
Full Professional
Certification
- Class 5 Drivers License
Timeline
Fast Food Cashier
Wendys Restaurant
09.2023 - Current
Internet Technician
Waylink
08.2022 - 11.2022
Intern
Netpoint Internet Services
09.2021 - 06.2022
Mechanical Engineering Technology
New Brunswick Community College
High School Diploma -
Astron College Of Science And Commerce
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