Snjezana Kljaic
Summary
Organized employer with over 20 years of customer service, I am a independent worker but also a team player looking to take my next step in my career to grow and learn new skills and deliver exceptional customer service.
Overview
31
31
years of professional experience
Work History
Stock Handler
The Source
11.2005 - Current
- Moved merchandise using forklifts, pallet jacks and hand trucks
- Processed and packaged stock items for customer purchases
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management
- Oversaw warehouse staff and maintained efficiency in fast-paced environment
Cleaner
KS Cleaning Services
03.1993 - 09.2005
- Ensured consistent high-quality service by conducting regular inspections of completed work areas
- Implemented daily, weekly and monthly cleaning routines for staff to follow
- Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs
- Cleaned residential homes and commercial buildings
Senior Hairdresser
Borgie
05.1997 - 04.1999
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business
- Offered professional cuts, color services and extensions to salon customers
- Answered phone calls and emails to schedule client appointments
- Maintained regular client list and successfully handled walk-in customers
Education
Diploma - Sales Management
Peter Levantin
Metkovic 06.1986
High School Diploma -
Cvetko Vjeseslav
Zagreb06.1984
Skills
- Teamwork
- Time Management
- Adaptability
- Communication
- Problem Solving
- Organizational skills
Languages
Croatian
Full Professional
Timeline
Stock Handler
The Source
11.2005 - Current
Senior Hairdresser
Borgie
05.1997 - 04.1999
Cleaner
KS Cleaning Services
03.1993 - 09.2005
Diploma - Sales Management
Peter Levantin
High School Diploma -
Cvetko Vjeseslav
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