Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Snezana Kupanovac

Kitchener,Ontario

Summary

Exceptional leadership for sales and customer service. Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty.

Overview

13
13
years of professional experience

Work History

Assistant Store Manager

Room+Spaces
Kitchener, Canada
05.2023 - 12.2023
  • Assisted in the hiring and training of new employees for a brand-new company, contributing to the development of a knowledgeable and efficient team
  • Organized and set up new merchandise using planograms and spec sheets to ensure a visually appealing and customer-friendly store layout
  • Completed freight put away and maintained store standards on a daily basis to ensure a well-organized and inviting shopping environment
  • Managed the opening and closing of the POS system and handled bank deposits to ensure accurate financial transactions and record-keeping

Hard Side Manager

Bed Bath & Beyond
Kitchener, Canada
09.2010 - 04.2023
  • Managed the organization and display of hard side merchandise, utilizing planograms and spec sheets to optimize the store layout for customer appeal
  • Supervised daily freight put away and maintained store standards to ensure an efficient and visually appealing shopping environment
  • Assisted in the recruitment, training, and development of new team members, fostering a productive and cohesive work environment
  • Cultivated strong relationships with customers, providing personalized service and ensuring satisfaction, resulting in increased customer loyalty and repeat business
  • Oversaw inventory management, including stock replenishment and loss prevention strategies to maintain stock accuracy
  • Conducted opening and closing procedures, including handling the POS system, performing bank deposits, and ensuring accurate record-keeping

Education

High School Diploma -

Waterloo Collegiate Institute
Waterloo, ON
06-1989

Skills

  • Store Organization
  • Customer Relations
  • POS Systems
  • Stock management
  • Display Setup
  • Time Management
  • Customer Service Management
  • Stock Rotations
  • Store Opening and Closing
  • Customer Service and Engagement

Languages

Serbian
Native/ Bilingual
Croatian
Native/ Bilingual

Timeline

Assistant Store Manager

Room+Spaces
05.2023 - 12.2023

Hard Side Manager

Bed Bath & Beyond
09.2010 - 04.2023

High School Diploma -

Waterloo Collegiate Institute

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Snezana Kupanovac