Snehpal kaur
WHITEROCK,BC
Summary
Resourceful Customer Service Office Associate known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, complaint resolution, and administrative support. Excel in communication, problem-solving, and adaptability, ensuring smooth operations and superior customer service.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Customer service
Homesense
South surrey, Bc
02.2023 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues, enhancing overall customer satisfaction.
- Assisted in maintaining store organization by restocking shelves and ensuring product displays were visually appealing.
- Collaborated with team members to optimize inventory management processes, leading to improved stock availability.
Cashier
Safeway
Port Coquitlam, British Columbia
05.2024 - 10.2025
- Processed customer transactions efficiently, ensuring accurate cash handling and contributing to a seamless checkout experience.
- Assisted customers with product inquiries, demonstrating strong communication skills and enhancing overall service satisfaction.
- Maintained organized and well-stocked merchandise displays, promoting product visibility and supporting sales increases.
Administrative Receptionist
Hansel institutes
04.2022 - 01.2023
- Managed front desk operations, enhancing visitor experience through effective communication and professional demeanor.
- Coordinated scheduling for meetings and appointments, ensuring efficient use of time and resources for staff.
- Maintained accurate records and files, improving information retrieval and administrative workflow efficiency.
- Greeted and welcomed clients in a professional manner.
- Prepared agendas for meetings with appropriate supporting documentation such as minutes of previous meetings or action items lists.
Education
Associate of Arts - Economics
Coquitlam College
Coquitlam, Bc 09.2023 - 12.2025
Skills
- Customer service
- Cash handling
- Inventory management
- Front desk operations
- Client communication
- Organisational skills
Timeline
Cashier
Safeway
05.2024 - 10.2025
Associate of Arts - Economics
Coquitlam College
09.2023 - 12.2025
Customer service
Homesense
02.2023 - Current
Administrative Receptionist
Hansel institutes
04.2022 - 01.2023