Summary
Overview
Work History
Education
Skills
Timeline
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Snehlata

San Jose,CA

Summary

Seasoned Linux System Administrator with over 9 years of experience managing diverse multi-site installations and optimizing system performance. Proven expertise in streamlining system architecture across various scales, from single terminals to extensive networked servers. Adept at ensuring seamless operation of Linux-based hardware installations while effectively navigating environments utilizing a range of operating systems. Committed to leveraging technical skills to enhance operational efficiency and drive organizational success.

Overview

8
8
years of professional experience

Work History

Senior Engineer

Cisco Systems - Capgemini Engineering
01.2021 - 04.2023
  • CSPC System Admin (Linux/Unix)
  • Roles and Responsibilities:
  • Responsible for installation, implementation, customization, operation, recovery and performance tuning of Cisco CSPC servers based on RHEL8 and RHEL9 OS.
  • Acted as primary point of contact for all assigned Tools specific to CISCO (RHEL 8 based)
  • Diagnosed and fixed known technical problems for the given set of tools supported for the region/project.
  • Flexibly worked on other platforms than my area of expertise, like shell scripts and Python integration.
  • Diagnosed and fixed technical problems for CISCO tools
  • Served as Point-of-Contact and Partner as well as client.
  • Intuitively improvised and managed to change as the client requested.

Engineer

Ericsson India Global Services
01.2017 - 01.2021
  • IN System Admin (Linux/Unix)
  • Roles and Responsibilities:
  • Responsibility includes 2nd level operational and trouble shoot support for all Servers (Unix)
  • Good knowledge of IN call flow and resolved L2 server support tickets.
  • Performed routine and advanced system administration tasks, including (but not limited to) user account management, volume configuration, file system creation, system service configuration, and system health monitoring.
  • Protocols: INAP, CAP, SS7, TCAP, MAP, CIP/IP, DIAMETER AAA, MTP, SCCP, SIGTRAN.
  • Handled overseas projects like Airtel Africa, Bangladesh, as well as Internal Customer Bharti Airtel, Aircel and Idea.
  • Incident Management: Resolve single- and cross technology incidents independently. Work with team members to resolve unusually complex or cross technology incidents
  • Escalation Management: identify, manage, and lead escalations through L1. Work with others to help manage escalations through L2
  • Work with VMware platform and network management tools like Nagios.
  • Strong experience in system administration including installing and operating standard server configurations, working with complex network topologies, and solving problems in a Linux environment
  • Administered local and remote servers via CLI, including log monitoring, disk space utilization and hardware checks, patching, and database maintenance of STP and NPG servers.
  • Incident Management: Resolve single- and cross technology incidents independently. Work with team members to resolve unusually complex or cross technology incidents
  • Coordinated with clients to resolve issues through timely and appropriate escalations.
  • Contributed to architectural cross-function sessions and meetings.
  • Work with VMware platform and management tools
  • Compliance with ITIL processes and balance independent problem solving with proactive, organized requests for support from team members with different experience
  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities
  • Escalated critical issues to L3 and engaged the incident management team as needed.

IN Solaris/Linux Administrator

Huawei Technologies Pvt. Ltd.
01.2015 - 01.2017
  • Experience in creating Linux virtual machines using VMware and solving L1 tickets, identifying the error and escalating tickets to concerned teams accordingly.
  • Doing basic SQL database tasks, which include Data Extraction, Transformation, and Loading.
  • Command credibility & efficiency in Charging system (CS4.0 & CS5.0 onwards) and its Nodes, GSM and CDMA network and SS7 signalling and stack and call flows, TT,CR & Work Order creation
  • Flow and solving TT within SLA.
  • Experience with enterprise backups, replication, restores and disk imaging
  • Involvement in Project Activities like Upgrade of charging nodes and activation of new feature.
  • Experience in installation, Configuration, Maintenance RHEL/Cent OS Linux Systems.
  • Co Experience in configuration Red hat Linux (interactive installation).
  • Skilled in RPM/YUM package management, repository administration, and patching.
  • Creating and managing users and groups accounts, passwords, permissions, logging
  • Experience in creating and adding new disk partitions and file systems: Swap, LVM(Physical volumes, Volume groups and Logical Volumes).
  • Experience in configuration Linux Network Services such as DNS, NTP, NFS, FTP, SSH (Linux, Apache, MySQL, PHP).
  • Advanced enterprise level skills in editing files and shell scripts through ‘vi’ editor.

Education

Bachelors of Engineering

Panjab University
Chandigarh

Skills

  • Scripting: Shell, Bash
  • Linux/Unix
  • RHCSA
  • HPC
  • Python
  • Machine Learning
  • SUSE linux

Timeline

Senior Engineer

Cisco Systems - Capgemini Engineering
01.2021 - 04.2023

Engineer

Ericsson India Global Services
01.2017 - 01.2021

IN Solaris/Linux Administrator

Huawei Technologies Pvt. Ltd.
01.2015 - 01.2017

Bachelors of Engineering

Panjab University

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