Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic
Snehkumar Suthar

Snehkumar Suthar

Barrie,ON

Summary

Hard working and professional with experience in consultative in sales, customer loyalty, and contract negotiation and management. Frequently praised as proactive by peers, I can be relied upon to help your team achieve its goal.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front of House Staff

Honest Indian Restaurant
Barrie, ON
06.2023 - 07.2023
  • Cash counter Handling on POS system- Managed various cash and electronic transaction
  • Customer service- I was responsible for providing an excellent customer Serving- As a server I provided guests with insights on the menu or daily specials, settling up the dining room prior to service, acting as the liaison between the guests and the kitchen & processing bills after the meal has concluded
  • Busser- Simultaneously, I also used to serve dishes, filling water glasses, clearing tables throughout the meal & after guests leave
  • Maintaining beverage refrigerator shelves by filling up all shelves with cold drinks & water bottles in proper, organized & precise order.
  • Earned consistently highest tips by displaying exceptional listening skills and attentiveness and delivering diners' unique preferences every time.
  • Greeted and talked pleasantly with customers to promote positive image for business.

Customer Support Manager

Rajkamal Mart
05.2022 - 05.2023
  • Regarded equipment needs and advised customers on types of equipment to purchase
  • Managed sales team to consistently achieve growth and hit sales targets
  • Collaborated with other departments on initiatives aimed at enhancing overall user experience
  • Developed innovative strategies for improving customer satisfaction levels
  • Monitored customer preferences to determine focus of sales efforts
  • Coached and mentored team members in providing excellent customer support services.

IELTS Tutor

Lakshya Coaching Academy
Borsad, Gujarat
05.2021 - 09.2022
  • Developed comprehensive lesson plans to teach IELTS test-taking strategies, grammar and vocabulary
  • Utilized a variety of teaching strategies and educational materials to accommodate different learning styles
  • Created a positive learning environment by providing support and encouragement to students throughout their studies
  • Encouraged critical thinking skills and provided feedback on student performance.
  • Collaborated with teacher to develop personalized and successful learning strategies.
  • Managed class of special education students in absence of lead teacher.

CAP-2 Associate

D-Mart (Avenue Supermart)
02.2022 - 03.2022
  • Stocked and organized merchandise on shelves to maintain tidy appearance and make store more attractive for customers
  • Itemized and total customer merchandise selection at checkout counter, using cash register, and accepted cash and charge card for purchases
  • Took inventory and examined merchandise to identify items to be reordered and replenished
  • Based on available space, merchandise on hand, customer demand and advertised specials
  • Stocked shelves, racks, and cases with new or transferred merchandise
  • Packed customer purchases in bags or cartons.

Customer Service Representative

Big Bazaar
11.2021 - 01.2022
  • Ensured compliance with relevant regulations governing consumer protection laws
  • Increased accuracy and efficiency of customer service department by recommending vital changes
  • Provided technical support to customers with product-related issues and inquiries
  • Resolved escalated customer complaints promptly and professionally
  • Actively participated in projects aimed at improving operational efficiency across the organization's various departments
  • Maintained up-to-date knowledge of products, services, policies, procedures, pricing structures, and promotions
  • Monitored customer service interactions to ensure adherence to customer service standards.

Section Cook

Junction- Indian Fast Food
Barrie, ON
07.2023
  • I am responsible for preparing and cooking food items according to customer orders
  • I always ensure that the kitchen area is clean and all items are properly organized
  • Accurately take customer orders and verify that they are correct
  • Serving food to customers with a positive attitude and a smile
  • Packing food for take-out or online orders.

Education

12th Grade - Science Stream (PCB)

Saraswati Education And Medical Trust
Borsad, Gujarat
05.2021

Fitness and Health Promotion -

Georgian College, Barrie, ON

Skills

  • Customer Service & Communication skills
  • POS Operation
  • Multitasking Strengths
  • Proficient in Microsoft Office Apps
  • Merchandising Proficiency
  • Customer Needs Assessments
  • Active learner
  • Team Collaboration
  • Multilingual
  • Guest Relations Management

Certification

  • Corporate Finance Foundations, (July 2023)
  • Customer Experience (CX) Foundations, (August 2023)

Languages

English
Full Professional
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual
Marathi
Professional
Punjabi
Professional

Additional Information

  • As a self-taught Pencil sketch artist, I also had successful business of making beautiful commission artworks with positive customer feedback and customer satisfaction.

Timeline

Section Cook

Junction- Indian Fast Food
07.2023

Front of House Staff

Honest Indian Restaurant
06.2023 - 07.2023

Customer Support Manager

Rajkamal Mart
05.2022 - 05.2023

CAP-2 Associate

D-Mart (Avenue Supermart)
02.2022 - 03.2022

Customer Service Representative

Big Bazaar
11.2021 - 01.2022

IELTS Tutor

Lakshya Coaching Academy
05.2021 - 09.2022

12th Grade - Science Stream (PCB)

Saraswati Education And Medical Trust

Fitness and Health Promotion -

Georgian College, Barrie, ON

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