SNEHDEEP SINGH
Toronto,Canada
Summary
Experienced Mobile Security Supervisor with proven ability in managing security operations, coordinating surveillance activities, and ensuring compliance with policies. Strengths lie in leadership, risk analysis, incident response planning, team coordination, and communication skills. Previous roles have demonstrated success in improving safety protocols and maintaining secure environments for businesses across various sectors.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mobile Security Supervisor
SMS Security
East York, Ontario
08.2024 - Current
- Mobile Patrol: Conduct regular patrols to monitor and secure client properties, ensuring compliance with safety protocols.
- Parking enforcement: Monitor designated areas for parking violations, issue citations, and document all actions taken.
- Supervision: Lead and support mobile patrol officers, ensuring they perform their duties efficiently and effectively.
- Incident Management: Respond to incidents and emergencies, coordinate with local authorities, and clients, and prepare detailed incident reports.
- Compliance & Reporting: Uphold company policies and standards, report safety hazards, and suggest improvements to security protocols.
- Municipal Law Enforcement Officer for Parking Enforcement, City of Toronto, and City of Vaughan.
Recreation Aide Volunteer
Spring Living Retirement Community
04.2024 - Current
- Conducted recreation group programs and 1:1 sessions with older adults
- Acquired knowledge of documentation by using computerized systems such as ActivityPro and Point Click Care (PCC)
- Created new self-directed activities and group-based programs
- Worked with Recreation department and helped the staff in conducting recreational activities
- Conducted recreation assessments and assisted residents with varied activities based on their needs and interests
Tactical Mobile Supervisor
Neptune Security
12.2021 - 04.2024
- Safely operate company assigned vehicle in a manner consistent with the HTA and other rules applicable rules and regulations on public or private roads or properties.
- Respond to critical incidents on properties and assist security staff with managing the situation (fire, flood, medical issue and criminal activity) and/or coordinate with Emergency Services as required.
- Conduct site visit/inspections and patrols and of client facilities.Coordinate with the Operations Centre to ensure efficient and timely response to reported incidents and field requests.
- Enforce Client rules, Trespass to Property Act and parking enforcement
- Accurately and concisely complete Daily Occurrence Reports and Incident Reports into our electronic reporting software including body camera footage related to incident response.
- Provide security to Homeless shelters when asked upon Tactical security.
Supervisor
ASP Security/City of Toronto-Toronto, CA
09.2020 - 11.2021
- Worked at City of Toronto - homeless shelter (Delta Hotel)
- Assign and review the work of Security Guard professionals on a regular basisand developing good relations and lead a team of 10 Tactical Guards
- Providing Tactical Security Services to Toronto Respite Center through the operation of various security systems, tactics, and patrolling, including responding to routine, emergency, security, and law enforcement calls, always maintaining the utmost confidentiality
- Monitoring, patrolling assigned area and enforcing Laws and Rules as advised by City Of Toronto
- Observing, investigating, and acting on possible breaches of security, fire and safety hazards, illegal entry, theft and malfunction or interruption of utilities
- Act as an ambassador of the client site by providing customer service, responding to public inquiries, and performing guard tours along designated routes
- Screening unauthorized persons/staff and escorts or physically removing persons found trespassing, engaging in criminal acts, or breaching the policies
- Receiving/recording complaints, conducting investigations, preparing daily occurrence and incident reports, and conducting follow up investigations
Security Guard/ Supervisor
Eyeconic security
12.2018 - 08.2020
- Supervise and oversee Security functions within the team
- Maintaining team of 6 guards and assigning duties
- Maintaining detailed records of site Incidents
- Training new guard to the site protocols
- Maintain record of incidents and any medical emergency
- Patrol both buildings and designated parking areas
- Monitor security devices and equipment
- Keep check on trespassing by monitoring CCTV
- Made arrest whenever necessary in accordance to Trespass to Property Act and Criminal code of Canada .
Education
2 Year Diploma - Hospitality Administration And Management
MLN College
Yamuna Nagar10-2018
High school diploma - Science Education
Springdales Public School
03-2017
Skills
- City of Toronto certified MLEO officer
- Ability to monitor security equipment and properties
- Integrity and being able to maintain client information confidentiality
- Conflict resolution techniques
- Customer focus and ability to interact in a courteous manner
- Customer service
- Knowledge of Microsoft Word, Excel and variety of software
- Conflict management
- Microsoft Excel
- Leadership
- Excellent verbal and written communication
Certification
- MLEO (Municipal Law Enforcement Officer), City of Toronto and City of Vaughan, Present, Work as municipal law enforcement officer to issue parking violation, when required for SMS Security.
- Management of Aggressive Behaviour, Present, Management of resistive behaviour.
- Smart Serve, City of Vaughan
- Overdose Prevention Training
- Class G Licence
Timeline
Mobile Security Supervisor
SMS Security
08.2024 - Current
Recreation Aide Volunteer
Spring Living Retirement Community
04.2024 - Current
Tactical Mobile Supervisor
Neptune Security
12.2021 - 04.2024
Supervisor
ASP Security/City of Toronto-Toronto, CA
09.2020 - 11.2021
Security Guard/ Supervisor
Eyeconic security
12.2018 - 08.2020
2 Year Diploma - Hospitality Administration And Management
MLN College
High school diploma - Science Education
Springdales Public School
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