Summary
Overview
Work History
Education
Skills
Certification
References
Hobbies and Interests
Timeline
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SNEHDEEP RATTU

Surrey,Canada

Summary

Motivated and customer-focused Hospitality Management student at Vancouver Community College with hands-on experience in both the restaurant and caregiving sectors. Strong communicator with a passion for providing excellent service in dynamic environments. Eager to apply my hospitality knowledge, teamwork skills, and caregiving experience to make a positive impact in the hospitality industry.

Overview

1
1
Certification

Work History

Server

Spicy 6
Vancouver, Canada
  • Provide exceptional service to guests, ensuring a positive and memorable dining experience in a busy, high-volume restaurant environment
  • Take orders, suggest menu items, and provide recommendations, consistently upselling to increase sales
  • Manage customer inquiries, resolve issues, and handle payments through POS system while maintaining a professional and friendly demeanor
  • Work collaboratively with kitchen and bar staff to ensure accurate and timely food and drink delivery
  • Maintain cleanliness and organization of the dining area, ensuring the restaurant meets health and safety standards
  • Train new servers on company policies, customer service standards, and operational procedures

Volunteer - Bistro

Vancouver Community College - Downtown Campus
Vancouver, Canada
  • Assisted with food and beverage service in the Bistro, providing customers with a welcoming dining experience
  • Helped prepare and serve food, ensuring high-quality standards were met and maintaining cleanliness of workstations
  • Engaged with customers, taking orders, delivering food, and ensuring guest satisfaction
  • Worked closely with fellow volunteers and staff to keep the Bistro operations running smoothly

Caregiver

Private Client
Surrey, Canada
  • Provided compassionate care to clients, assisting with daily activities such as meal preparation, personal hygiene, and mobility
  • Supported clients in maintaining their independence and quality of life while ensuring safety and comfort
  • Collaborated with family members and healthcare professionals to develop and follow care plans
  • Administered medication and provided emotional support, fostering a nurturing environment
  • Maintained accurate records of care provided and communicated regularly with family members about the client's wellbeing

Education

Diploma - Hospitality Management

Vancouver Community College
Vancouver, BC
01.2025

Skills

  • Customer Service
  • Food & Beverage Service
  • Event Coordination
  • Caregiving & Patient Support
  • Communication (Written & Verbal)
  • Time Management
  • Multitasking
  • Conflict Resolution
  • Point of Sale (POS) Systems
  • Basic Financial Management
  • First Aid & CPR
  • Trilingual: English, Punjabi, Hindi
  • Table resetting
  • Professional appearance

Certification

  • Serving It Right
  • Advanced Food Safety Certification
  • Emergency First-Aid

References

Available Upon Request

Hobbies and Interests

  • Investing/trading
  • Playing cards with family
  • Learning about cars
  • Watching movies
  • Travelling
  • Taking photos of my adventures

Timeline

Server

Spicy 6

Volunteer - Bistro

Vancouver Community College - Downtown Campus

Caregiver

Private Client

Diploma - Hospitality Management

Vancouver Community College
SNEHDEEP RATTU