Sneha Sneha
London,ON
Summary
Dynamic Shift Supervisor at Tim Hortons with a proven track record in operations management and employee training. Enhanced customer satisfaction through effective conflict resolution and team leadership. Skilled in cash handling and inventory control, successfully reducing waste while fostering a positive work environment. Committed to excellence in service and team performance.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Tim Hortons
05.2023 - Current
- Supervised daily operations to ensure compliance with food safety and quality standards.
- Trained and mentored team members on efficient service techniques and company policies.
- Implemented inventory control measures to reduce waste and manage stock levels effectively.
- Enhanced customer service experience by addressing concerns promptly and professionally.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Education
High School Diploma - Human Resources Management
Fanshawe College
London, Ontario04.2024
Skills
- Cash handling
- Employee training
- Operations management
- Conflict resolution techniques
- Shift reporting
- Team leadership
- Staff supervision
- Problem-solving
- Team supervision
- Positive attitude
Languages
English
Professional Working
Timeline
Shift Supervisor
Tim Hortons
05.2023 - Current
High School Diploma - Human Resources Management
Fanshawe College