Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Hi, I’m

SNEHA SHRESTHA

25 Fisherville rd,North York

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
years of professional experience

Work History

Baskin Robins

CASHIER
04.2023 - 02.2024

Job overview

  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

VIP Restaurant Lounge Bar

Server
05.2022 - 01.2023

Job overview

  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained clean and orderly dining area for enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

DX LONGUE & BAR

BARISTA, SERVER ASSISTANT
01.2021 - 03.2022

Job overview

  • Assisted servers in delivering food and drinks to tables.
  • Kept dining area clean and organized.
  • Refilled beverages and cleared tables promptly.
  • Provided excellent customer service to enhance dining experience.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained clean and organized workspace for optimal productivity and safety.

Education

YORKVILLE UNIVERSITY

BBA PROJECT MANAGEMENT
04.2027

GLOBAL COLLEGE OF MANAGEMENT

High School Diploma
01.2022

Skills

  • Exceptional interpersonal and communication skills
  • Ability to work efficiently in fast-paced environment
  • Strong attention to detail and accuracy
  • Reliable and punctual
  • Team player with positive attitude
  • Able to work on weekends, early mornings or late nights and in all weather conditions

Languages

Proficient in English, Nepali and Hindi both verbal and written.

References

Provided upon request.

Timeline

CASHIER

Baskin Robins
04.2023 - 02.2024

Server

VIP Restaurant Lounge Bar
05.2022 - 01.2023

BARISTA, SERVER ASSISTANT

DX LONGUE & BAR
01.2021 - 03.2022

YORKVILLE UNIVERSITY

BBA PROJECT MANAGEMENT

GLOBAL COLLEGE OF MANAGEMENT

High School Diploma

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