SNEHA SHARMA
Toronto,ON
Summary
Insightful Business Analyst known for high productivity and efficient task completion. Possess specialized skills in data analysis, process improvement, and project management. Excel in critical thinking, communication, and problem-solving to deliver effective solutions. Committed to leveraging these abilities for success in challenging business environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Analyst
Tata Consultancy Services
Markham, Ontario
08.2012 - Current
- Provided end-to-end solutioning with BI concepts using Tableau, Power BI, and SQL.
- Developed complex reports using Tableau/Power BI and sourced data through SQL queries to track progress against key performance indicators.
- Maintained or updated business intelligence tools, databases or dashboards.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Facilitated design sessions with the implementation team to define the solution.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Identified needs of customers promptly and efficiently.
- Identified gaps between current state and desired future state operations.
- Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
- Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Undertook comprehensive project management duties, ensuring timely delivery of project objectives, assessed and identified potential risks, and implemented risk control measures.
Education
Master of Science - Electronics And Technology
University of Calcutta
Kolkata, West Bengal, India05-2012
Bachelor of Science - Electronics And Technology
University of Calcutta
Kolkata, West Bengal, India05-2010
High School Diploma -
Welland Gouldsmith School
Kolkata, West Bengal, India03-2006
Skills
- Tableau Desktop Certified
- Power BI
- Snowflake SQL
- KPI Tracking
- Data Analysis
- Data Mapping
- Requirements Gathering
- Gap analysis
- Project Management
- Customer Needs Assessment
- Strategic Planning
- Business Planning
- Narrative use cases
- Microsoft Office Suite
Affiliations
- Outside office hours, you can find me enjoying music, singing and dancing.
- Active on social media and updated on latest trends in the circle.
- Binge watching on weekends.
Accomplishments
- Have received "On the Spot" and "Star of the Month" awards from my managers.
- Have received appreciation awards in almost every project I have part of.
Certification
- Tableau Desktop Certified
- Power BI Pro Licensed User
- Snowflake Analyst
- Jira Scrum Master Role
Languages
English
Full Professional
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Business Analyst
Tata Consultancy Services
08.2012 - Current
Master of Science - Electronics And Technology
University of Calcutta
Bachelor of Science - Electronics And Technology
University of Calcutta
High School Diploma -
Welland Gouldsmith School
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