Sneha Prajapati
Regina,SK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Nail Technician
The Nail Spot
Surat, Gujarat
01.2024 - 07.2024
- Kept up-to-date on new trends in the industry for product offerings and design ideas.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Provided manicures, pedicures and nail treatments to clients.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
- Responded promptly to customer inquiries and complaints.
- Built repeat client base to increase profits and stabilize cash flow.
Service Desk Representative
Wipro
Ahmedabad, Gujarat
05.2022 - 11.2023
- Identified areas where improvements can be made in order to enhance overall customer experience.
- Responded promptly to customer inquiries via phone or email.
- Created user accounts within Active Directory, Exchange Mailboxes and Office 365 applications.
- Maintained up-to-date knowledge of company products, services, policies, procedures, and processes.
- Participated in weekly training sessions on new software products or technologies.
Education
Master of Science - Computer Applications Development
KSV University
Gandhinagar06-2020
Skills
- Sanitation Procedures
- Nail Preparation
- Manicures
- Cuticle care
- Gel tips
- Infection controls
- Creative design
- Nail Polish Application
- Customer Service
- Team Collaboration
Certification
- Professional in Nail Art
Timeline
Nail Technician
The Nail Spot
01.2024 - 07.2024
Service Desk Representative
Wipro
05.2022 - 11.2023
Master of Science - Computer Applications Development
KSV University
- Professional in Nail Art
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