Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sneha Prajapati

Regina,SK

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Nail Technician

The Nail Spot
Surat, Gujarat
01.2024 - 07.2024
  • Kept up-to-date on new trends in the industry for product offerings and design ideas.
  • Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
  • Provided manicures, pedicures and nail treatments to clients.
  • Advised customers on the best type of treatment for their particular nail condition or desired look.
  • Responded promptly to customer inquiries and complaints.
  • Built repeat client base to increase profits and stabilize cash flow.

Service Desk Representative

Wipro
Ahmedabad, Gujarat
05.2022 - 11.2023
  • Identified areas where improvements can be made in order to enhance overall customer experience.
  • Responded promptly to customer inquiries via phone or email.
  • Created user accounts within Active Directory, Exchange Mailboxes and Office 365 applications.
  • Maintained up-to-date knowledge of company products, services, policies, procedures, and processes.
  • Participated in weekly training sessions on new software products or technologies.

Education

Master of Science - Computer Applications Development

KSV University
Gandhinagar
06-2020

Skills

  • Sanitation Procedures
  • Nail Preparation
  • Manicures
  • Cuticle care
  • Gel tips
  • Infection controls
  • Creative design
  • Nail Polish Application
  • Customer Service
  • Team Collaboration

Certification

  • Professional in Nail Art

Timeline

Nail Technician

The Nail Spot
01.2024 - 07.2024

Service Desk Representative

Wipro
05.2022 - 11.2023

Master of Science - Computer Applications Development

KSV University
  • Professional in Nail Art
Sneha Prajapati