Summary
Overview
Work History
Education
Skills
Timeline
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Sneha Denny

Sarnia,ON

Summary

I am an enthusiastic and detail-oriented Business Management - International Business student with strong academic performance and hands-on experience in customer service and administrative roles. I possess excellent problem-solving, teamwork, and communication skills, and I am eager to leverage my passion for the position. Committed to maintaining professionalism and confidentiality, I aim to support organizational goals while gaining valuable experience in HR practices. My adaptability and proficiency in computer skills, combined with a strong foundation in administrative support, make me well-suited for the role.

Overview

6
6
years of professional experience

Work History

Customer Service Supervisor

Hana
Sarnia, ON
02.2024 - Current
  • Efficiently handled customer inquiries and resolved issues, showcasing strong communication skills and professionalism.
  • Maintained a clean and safe dining environment, demonstrating attention to detail and adherence to health and safety standards.
  • Collected and analyzed customer feedback to improve service quality. Organized and maintained records of customer interactions and feedback, ensuring accurate documentation and confidentiality.

Cashier Assistant

Metro
Sarnia, ON
08.2023 - Current
  • Ensured the safety of checkout areas, adhering to established safety and cleanliness standards.
  • Maintained up-to-date knowledge of store policies, effectively communicating and enforcing payment, return, and exchange policies. Verified the validity of all coupons, ensuring compliance with store policies and procedures.
  • Executed accurate cash register operations, ensuring precise financial transactions and maintaining detailed records. Handled sensitive data carefully and ensured confidentiality.

Office Assistant

St. James Hospital
Kerala, India
12.2021 - 06.2022
  • Performed clerical duties including filing documents and data entry, showcasing attention to detail and efficiency in administrative tasks.
  • Communicated effectively with healthcare staff regarding patient care plans, demonstrating strong interpersonal skills.
  • Leveraged organizational tools, including Microsoft Excel and document management systems, to ensure efficient data management and maintain confidentiality.
  • Actively participated in team meetings and provided support to HR with various administrative tasks.

Administrative Intern

Paramon Company
Kerala, India
11.2018 - 02.2019
  • Organized and reviewed administrative documents, ensuring accuracy and regulatory compliance.
  • Utilized Microsoft Excel and document management systems for efficient data management and maintaining confidentiality.
  • Coordinated with team members and local officials to gather and clarify information, suggesting process improvements.

Education

Master of Commerce in Finance

St. Ann's College
Kerala, India
04-2021

Bachelor of Commerce in Banking And Insurance

Sahrdaya College of Advanced Studies
Kerala, India
04-2019

PG Diploma in International Business Management

Lambton College of Applied Arts And Technology
Sarnia, ON

Skills

  • Employee Relations
  • Interpersonal Skills
  • Organizational Skills
  • Administration
  • Technological Proficiency
  • Attention to Detail

Timeline

Customer Service Supervisor

Hana
02.2024 - Current

Cashier Assistant

Metro
08.2023 - Current

Office Assistant

St. James Hospital
12.2021 - 06.2022

Administrative Intern

Paramon Company
11.2018 - 02.2019

Master of Commerce in Finance

St. Ann's College

Bachelor of Commerce in Banking And Insurance

Sahrdaya College of Advanced Studies

PG Diploma in International Business Management

Lambton College of Applied Arts And Technology

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Sneha Denny