Sneha
Brampton,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
Work History
Packager
Zara Warehouse
11.2023 - 12.2023
- Followed packing processes to increase speed and accuracy.
- Reviewed orders by inspecting labeling, packaging, and contents.
Customer Service Representative
Family Restaurant
07.2023 - 10.2023
- Responded to customer requests for products, services, and company information.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Human Resource and Business Management
Algoma University
05.2024
BACHELOR OF COMMERCE -
Sanatan Dharma College (Sd College)
01.2019
INTERMEDIATE & HIGH SCHOOL
Kendriya Vidhyalaya No.3
01.2016
Skills
- Data analysis
- Money handling abilities
- Complaint Handling
- Customer satisfaction measurement
- Microsoft Excel
- Business management
- Verbal Communication
- Active learning
- Regulatory management
- Active Listening
- Customer Relations
- Critical Thinking
- Problem-solving abilities
Certification
- Certificate of Participation (NSS)
- Special Camp Certificate (7 day and Night Camp) (NSS)
- Literacy and Education Program Certificate (NSS & Sanatan Dharma College)
Accomplishments
- Promoted from Assistant Accountant to Accountant
- Promoted to Accountant based on demonstrated excellence in financial management and commitment to accuracy and efficiency at SONIA GRAMUDYOG
- National Service Scheme (NSS) - ANNAPURNA AWARD
- 2 TIMES Awarded by Annapurna Award by the chief of NSS at SANATAN DHARAMA COLLEGE- AMBALA CANTT
- National Service Scheme (NSS) - VOLUNTEER OF THE YEAR AWARD
- Volunteer Of The Year 2019 Awarded by the chief of NSS at SANATAN DHARAMA COLLEGE- AMBALA CANTT
Languages
ENGLISH
Full Professional
HINDI
Native or Bilingual
Punjabi
Native or Bilingual
Tasks Achievements
- Tasks & Achievements
Hobbies and Interests
- Arts and Creativity
- Social Work
- Volunteering
- Reading
- Teaching
Timeline
Packager
Zara Warehouse
11.2023 - 12.2023
Customer Service Representative
Family Restaurant
07.2023 - 10.2023
Human Resource and Business Management
Algoma University
BACHELOR OF COMMERCE -
Sanatan Dharma College (Sd College)
INTERMEDIATE & HIGH SCHOOL
Kendriya Vidhyalaya No.3
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