Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sneh

Niagara Falls,ON

Summary

Organized and detail-oriented professional with 1.5 years of experience in coordinating recreational activities and programs. Proven ability to manage multiple projects, assess participant needs, and adjust activities to meet goals. Strong skills in documentation, community integration, and group facilitation. Adept at fostering positive relationships and ensuring program success through effective communication and coordination.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Technical Advisor

Concentrix
06.2023 - Current
  • Standardized technical operations reporting parameters to reduce wasted and redundant effort across multidisciplinary teams.
  • Mitigated risk and managed liability by proactively applying latest cybersecurity advisories and best practices to internal operations and product development.
  • Championed innovation within the organization by staying abreast of emerging technologies and identifying opportunities for strategic implementation.
  • Served as primary point of contact for triaging technical issues.

Front Desk Representative

Ripley's Believe It or Not
11.2021 - Current
  • Delivered exceptional customer service by answering questions about store policies and addressing customer needs.
  • Managed cash register operations, including transactions with cash, checks, and credit cards, with high accuracy.
  • Resolved customer complaints and concerns, resulting in improved customer retention and loyalty.

Recreation Therapy Intern

Lundy's Manor
12.2022 - 04.2023
  • Coordinated and documented recreational activities, assessing their effectiveness and enjoyment for residents.
  • Facilitated individual and group sessions to promote community-based recreation, aligning programs with therapy goals and personal interests.
  • Conducted evaluations to determine the suitability of recreational interventions for various needs.

Recreation Therapy Intern

Oakwood Park Lodge
09.2022 - 12.2022
  • Developed and documented recreational programs tailored to residents' physical and psychological needs.
  • Facilitated therapeutic sessions to encourage skill acquisition and engagement in health-promoting activities.
  • Educated clients on positive coping strategies and personal goal setting through leisure activities.

Internship Student

Cyber Seniors
09.2021 - 04.2022
  • Reported to the instructor for daily tasks and responsibilities, ensuring effective communication and task completion.
  • Assisted elderly clients with technology issues, providing support and troubleshooting.

Education

Recreation Therapy

Niagara College
Welland, ON
05.2023

Skills

  • Program Coordination
  • Project Management
  • Community Integration
  • Event Planning
  • Documentation and Reporting
  • Activity Development
  • Group Facilitation
  • Technical Support
  • System Analysis
  • Customer Service

Languages

English
Native or Bilingual

Certification

  • Communication Tips and Tools for Dementia, 03/2022
  • Dementiability, 03/2022
  • Technical Support, 08/2023

Timeline

Technical Advisor

Concentrix
06.2023 - Current

Recreation Therapy Intern

Lundy's Manor
12.2022 - 04.2023

Recreation Therapy Intern

Oakwood Park Lodge
09.2022 - 12.2022

Front Desk Representative

Ripley's Believe It or Not
11.2021 - Current

Internship Student

Cyber Seniors
09.2021 - 04.2022

Recreation Therapy

Niagara College
Sneh