Snaha Giji Saji
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in individual and team capacities, leveraging seasoned work ethic to adapt to different processes and drive company objectives quickly. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Inventory Coordinator
NAPA Auto Parts - Genuine Parts
11.2022 - Current
- Performed regular physical inventories to identify discrepancies between actual stock on hand and system records.
- Ensured compliance with all applicable laws, regulations, safety standards, company policies, and procedures.
- Analyzed historical trends in demand forecasting to adjust ordering quantities accordingly.
- Investigated root causes of variances between expected and actual stock levels by analyzing reports generated from computerized systems.
- Trained new staff members on proper handling of incoming shipments and safe storage techniques for hazardous materials.
Branch Manager
Muthoot Fincorp
08.2021 - 08.2022
- Directed daily branch operations, leading the team to exceed monthly sales goals.
- Oversaw daily operations, including cash management, opening and closing procedures, and account maintenance.
- Maintained high employee morale to minimize turnover and maximize customer satisfaction.
- Communicated and implemented new ideas and strategies to improve sales, marketing, and staff development.
- Analyzed customer feedback surveys to uncover opportunities for product innovation and development.
Sales Associate
Max Fashion
01.2020 - 02.2021
- Helped customers find and select products.
- Assisted customers with product selection to ensure customer satisfaction.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Provided accurate product information, prices, and availability in person and over the phone.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
Education
Post-Graduate Diploma - Strategic Marketing Communication
Conestoga College
Kitchener01.2024
MBA - Marketing
Rajagiri Business School
Kochi05.2021
Bachelor of Technology - Computer And Information Systems
College of Engineering
Chengannur07.2019
Skills
- Market Research
- Customer Demographics
- Digital Marketing
- Google Analytics
- Integrated Marketing
- Project Management
- Competitive Research
- Sales Events
- Communications management
- Team Leadership
- Social Media Marketing
- Email Marketing
Certification
Digital Marketing- Google, 2021
Integrated Marketing Communications- Coursera, 2021
Email Marketing- Udemy, 2024
Timeline
Inventory Coordinator
NAPA Auto Parts - Genuine Parts
11.2022 - Current
Branch Manager
Muthoot Fincorp
08.2021 - 08.2022
Sales Associate
Max Fashion
01.2020 - 02.2021
Post-Graduate Diploma - Strategic Marketing Communication
Conestoga College
MBA - Marketing
Rajagiri Business School
Bachelor of Technology - Computer And Information Systems
College of Engineering
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