Smritika Rao
Victoria,BC
Summary
Dynamic sales professional, experienced in digital marketing and sales strategies. Skilled in building relationships and increasing customer engagement through tailored solutions. Committed to leveraging strong communication and problem-solving abilities to drive business success. Proactive sales advisor with a track record of exceeding sales targets through relationship building and strategic cross-selling.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Advisor
Howie's Car Corral
Victoria, British Columbia
07.2025 - Current
- Assisted customers in selecting vehicles that met their needs and preferences.
- Demonstrated vehicle features and benefits to potential buyers.
- Conducted test drives to showcase vehicle performance and handling.
- Managed paperwork for vehicle sales, including financing and trade-ins.
- Developed relationships with potential buyers through phone calls and emails.
Sales Advisor
Tesla Motors
Victoria, British Columbia
06.2023 - 06.2025
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Accompanied customers and demonstrated performance features on test drives.
- Qualified and followed-up on potential new customer leads.
- Responded to customer enquiries via telephone and email.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Guided customers through product features and benefits during consultations.
Instagram Manager
Victoria Festival of Authors.
Victoria., British Columbia.
09.2022 - 10.2023
- Applied current editing and photography tools to tell great stories.
- Wrote quality content for clients, enabling site visitors to quickly obtain information.
- Organized collected information to produce well-written articles.
- Consulted with editors to shape story and eliminate any errors.
- Produced original, creative content for promotional advertisements and marketing materials.
- Increased followers by 30%
Sales Representative
Rogers Communications
Victoria, British Columbia
03.2020 - 07.2023
- Built strong rapport with clients by understanding needs and clearly explaining products.
- Improved customer service and telecommunication skills to build lasting relationships.
- One to one customer interaction
- Increased sales and customer satisfaction through personalized servicing.
- Reach out to customers through CRM based system helping to build connections.
Tutor
Kumon
Victoria, British Columbia
10.2018 - 12.2020
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Helping students with Reading and Math's problems
- Dealing with at least 15 students simultaneously.
Sales Associate
Winners
Victoria, British Columbia
10.2019 - 03.2020
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor of Arts - Writing
University Of Victoria
Victoria, BCSkills
- Sales expertise
- Cross-selling products and services
- Digital marketing
- Adobe Creative Cloud, Canva
- Excellent communication and relationship building
- CRM management
Certification
- A complete Digital Marketing Course.(UDEMY)
- The Addicted Brain(Emory University)
- Psychology At Work
- Google UX design
Timeline
Sales Advisor
Howie's Car Corral
07.2025 - Current
Sales Advisor
Tesla Motors
06.2023 - 06.2025
Instagram Manager
Victoria Festival of Authors.
09.2022 - 10.2023
Sales Representative
Rogers Communications
03.2020 - 07.2023
Sales Associate
Winners
10.2019 - 03.2020
Tutor
Kumon
10.2018 - 12.2020
Bachelor of Arts - Writing
University Of Victoria