Smriti Dholakia
Mississauga,ON
Summary
Driven Systems Administrator with 22 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
29
29
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
System Administrator
Kubra Data Transfer Ltd.
08.2001 - Current
- Met changing system demand by developing and deploying new technical solutions.
- Rooted out problems by benchmarking and routinely testing system performance.
- Maintained detailed and exhaustive documentation for system processes and procedures.
- Managed user accounts, security group permissions, and passwords.
- Enhanced equipment and device performance through regular testing and debugging.
- Resolved connectivity and performance issues in collaboration with team members.
- Configured and deployed core and peripheral system devices.
- Applied regular patches and reviewed breach attempts to keep systems protected against emerging security threats.
- Supported users by troubleshooting and solving network access issues.
- Prevented data loss with regular backups and sound disaster recovery processes.
- Kept network scalable to meet current and expected performance requirements.
- Improved network operations by recommending and implementing proactive hardware, software, and policy updates.
- Corrected hardware, software, and network connectivity issues by diagnosing faults and completing skilled repairs.
- Protected data, software, and hardware with top-notch security procedures.
Sr. Programmer
Bhal Constructions
06.1996 - 09.2000
- Worked closely with clients to establish specifications and system designs.
- Discussed issues with team members to provide resolution and apply best practices.
- Performed regression and system-level testing to verify software quality prior to release.
- Tested hardware and performed troubleshooting techniques to identify problems.
- Discussed issues with team members to provide resolution and apply best practices
- Performed regression and system-level testing to verify software quality prior to release
- Evaluated multiple software solutions during early software architecture plotting and system migration planning stage.
Programmer
Atul Ltd.
06.1994 - 06.1996
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Collaborated with team to determine application requirement specifications.
- Tested server code to validate code changes.
- Incorporated database technologies into coding projects.
- Implemented scripts to enhance user experience
Education
Certificate Course in Network Administration - Network Administrator
Cisnet
Mississauga, ON 07.2015 - 02.2018
Certificate Course in Network Administrator - Certificate Course in Network Administrator
Devry College
Mississauga, ON06.2004
B.Com - Accounting
Shah N.H. Commerce College
Gujarat, India05.1986
Skills
- System upgrades
- Technological acquisitions
- Technical specifications
- File system administration
- Virtualization
- Technical Support
- Hardware and software installation
- Server maintenance
- Technical Analysis
- Servers expertise
- Hardware knowledge
Certification
- CCIE - Cisco Certified Internetwork Expert (Written)
- Cisco Certified Network Professional - Cisco Issued Jan 2016 CSCO12783637
- Cisco Certified Network Administrator - Cisco Issued Jul 2015
- Juniper Networks Certified Associate, Junos (JNCIA-Junos) - Juniper Networks
Timeline
Certificate Course in Network Administration - Network Administrator
Cisnet
07.2015 - 02.2018
System Administrator
Kubra Data Transfer Ltd.
08.2001 - Current
Sr. Programmer
Bhal Constructions
06.1996 - 09.2000
Programmer
Atul Ltd.
06.1994 - 06.1996
- CCIE - Cisco Certified Internetwork Expert (Written)
- Cisco Certified Network Professional - Cisco Issued Jan 2016 - Expires Jan 2019 CSCO12783637
- Cisco Certified Network Administrator - Cisco Issued Jul 2015 - Expires Jan 2019
- Juniper Networks Certified Associate, Junos (JNCIA-Junos) - Juniper Networks
Certificate Course in Network Administrator - Certificate Course in Network Administrator
Devry College
B.Com - Accounting
Shah N.H. Commerce College
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