Stephen Kempt
Summary
Organized and dependable candidate successful at managing multiple tasks with a positive attitude. Willingness to take on added responsibilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Dispatcher
Military Police CFB Gagetown
03.2023 - Current
- Handled sensitive situations with professionalism, maintaining confidentiality while collecting necessary information from callers for effective intervention.
- Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Correctional Officer
DPS/JPS Saint John Regional Correctional Facility
06.2020 - 02.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties. All details cannot be disclosed.
Operator Foreman
Ledcor Group
08.2017 - 09.2019
- Delegated tasks effectively to optimize individual strengths and maintain consistent productivity levels across the team.
- Improved safety standards by enforcing strict adherence to company policies and industry regulations.
- Planned and assigned work according to project needs and individual team member strengths.
Sales Consultant
Clark Cadillac & Chevrolet
07.2015 - 07.2017
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic.
Laborer
TRACC
06.2011 - 06.2015
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
Education
Diploma - Police Foundations And Corrections
Oulton College
Dieppe, NB05.2020
High School Diploma -
Minto Memorial High School
Minto, NB06.2014
Skills
- Data Entry
- Stress Tolerance
- Patience and Perseverance
- Self-defense techniques
- Willingness to learn
- Attention to Detail
- Safety awareness
- Verbal and written communication
- Motivational Skills
Certification
Suicide Prevention Certificate
First Aid Training
Officer Safety Course
Use of Force Simulation Training
Defensive Driving Simulation Course
CAD 7.4
Sampis/CPIC Training
LVL II Security Clearance
Timeline
Dispatcher
Military Police CFB Gagetown
03.2023 - Current
Correctional Officer
DPS/JPS Saint John Regional Correctional Facility
06.2020 - 02.2023
Operator Foreman
Ledcor Group
08.2017 - 09.2019
Sales Consultant
Clark Cadillac & Chevrolet
07.2015 - 07.2017
Laborer
TRACC
06.2011 - 06.2015
Diploma - Police Foundations And Corrections
Oulton College
High School Diploma -
Minto Memorial High School
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