S M JAHED MUNNA
Ajax,ON
Summary
Motivated and customer-focused sales professional with a proven ability to drive sales, build strong client relationships, and consistently exceed targets in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Sales Associate
Dollarama Inc.
Ajax, Ontario
08.2024 - Current
- Greeting customers and providing assistance with their inquiries or purchases.
- Guiding customers to specific items and answering product-related questions.
- Operating the cash register and handling transactions accurately.
- Ensuring proper handling of money and maintaining a balanced cash drawer.
- Restocking shelves and organizing products to maintain a clean and visually appealing store.
- Ensuring items are correctly priced and labeled.
- Keeping the store clean and tidy, including sweeping, mopping, and dusting.
- Collaborating with colleagues to ensure smooth store operations.
Team Leader (Sales & Merchandising)
Youngone Corporation Ltd.
Chittagong
05.2018 - 11.2023
- Assist in setting up and maintaining product displays according to the store's layout and merchandising guidelines
- Ensure that products are arranged attractively and that displays are updated regularly, especially for new arrivals or promotions.
- Engage with customers on the sales floor, assisting them in finding products and answering any questions they have about features, prices, or promotions.
- Provide excellent customer service, ensuring a positive shopping experience and addressing any customer inquiries or issues.
- Assist in maintaining neat and tidy product shelves, regularly checking for misplaced or disorganized items.
Education
Dual Post-Graduate Cert. - Business Studies, Marketing & Entrep.
Trent University
Oshawa, ON07.2026
Bachelor's Degree - Business Management
Premier University
Chittagong06.2013
Skills
- Retail loss prevention
- Upselling
- Promotional support
- Inventory control
- Service oriented
- Cash handling
Timeline
Sales Associate
Dollarama Inc.
08.2024 - Current
Team Leader (Sales & Merchandising)
Youngone Corporation Ltd.
05.2018 - 11.2023
Dual Post-Graduate Cert. - Business Studies, Marketing & Entrep.
Trent University
Bachelor's Degree - Business Management
Premier University
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