Summary
Overview
Work History
Education
Skills
Timeline
Generic

Smitha Ravichandar

Kitchener,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Junior Process Associate

KG Information Systems
Coimbatore, TamilNadu ,India
07.2020 - 08.2021
  • Perform sales activities including cold calling and qualification of prospects.
  • Make outbound calls to targeted list of prospects during US business hours.
  • Pitch KGiSL’s value proposition for outsourcing work to companies in the US.
  • Must be able to connect with prospects over the call, identify potential opportunities and convert leads.
  • Regular follow-ups with the prospects that have been identified as potential clients and who have shown interest to use our services.
  • Ensure smooth communication between prospect, sales and marketing teams.
  • Maintain and expand database of prospects.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Analytics Executive

GUGA IT SERVICES PRIVATE LIMITED
Coimbatore , TamilNadu, India
09.2019 - 03.2020

Translated complex business objectives into actionable data management plans for individual clients and customer classes.

Derived forward-looking insights from ongoing analytics projects to offer predictive intelligence for ongoing business decision-making.

Advising in data flows across a range of technologies (such as Data Management Platforms,Customer Data Platforms) as well as data visualization, analytics platforms and databases Business analysis; understand clients' operations, processes and objectives Design new and improve existing analytical solutions Supervise and contribute to development work in particular, develop junior team members' skill and enthusiasm Advising in data flows across a range of technologies (such as Data Management Platforms and Customer Data Platforms) as well as data visualization, analytics platforms and databases

Education

Graduate Certificate - Big Data Analytics

Georgian College of Applied Arts And Technology
Barrie, ON
04.2022

Master of Science - Computer Science

Reva University
Bangalore,India
08.2019

Bachelor of Science - Computer Science

Bishop Appasamy College of Arts And Science
TamilNadu , India
05.2017

Skills

  • Process improvements
  • Communication Skills
  • Flexibility
  • Teamwork
  • Organization Skills
  • Responsibility
  • Computer Software and Application Knowledge
  • Customer Service Skills

Timeline

Junior Process Associate

KG Information Systems
07.2020 - 08.2021

Analytics Executive

GUGA IT SERVICES PRIVATE LIMITED
09.2019 - 03.2020

Graduate Certificate - Big Data Analytics

Georgian College of Applied Arts And Technology

Master of Science - Computer Science

Reva University

Bachelor of Science - Computer Science

Bishop Appasamy College of Arts And Science
Smitha Ravichandar