Smit Shah
Vancouver,Canada
Summary
Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Overview
6
6
years of professional experience
Work History
Founder & Free lancer (Personal business of HR, Marketing, Sales & Services)
Eternal Sphere
Van, BC
05.2023 - Current
Member Service Representative (Sales & Service)
Fitness world
Vancouver, British Columbia
03.2024 - 11.2024
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Answered incoming calls regarding membership benefits and services.
- Ensuring a best-in-class fitness experience for members by demonstrating the high-value, low-cost model Fitness World offers.
- Creating a friendly, helpful, and positive member experience for members, while performing various member management tasks.
- Engaging with the community, members, and social media to source new leads, generate referrals, and generate club revenue.
- Contributing to the Fitness World culture and reflect our core values: fun, passionate, inclusive and teamwork.
HR Assistant
First Nations Health Authority
North Van, BC
03.2022 - 04.2023
- Act as the primary HR liaison, skillfully managing and resolving a high volume of employee inquiries on HR-related matters, demonstrating excellent communication and problem-solving skills
- Recruited and trained new employees to manage overall talent acquisition
- Administer a range of benefits, disability management, and pension programs, showcasing a comprehensive understanding of HR benefits and the ability to communicate these to employees
- Coordinated annual performance review, merit planning & payroll changes
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organizations
- Worked with department managers to assess needs
- Regularly updated HR databases to reflect employee information, changes in benefits and other details
- Developed hiring and recruitment policies to drive a transparent and fair hiring process for selecting candidates on the basis of merit and relevance with job
- Developed job descriptions using targeted keywords and published job openings on company websites and job boards
- Researched, identified, and maintained knowledge of labor regulations, legal requirements, and government reporting regulations
- Revised and executed employee development, performance oversight, compensation, and benefits programs
- Helped Total Compensation manager with Job description, salary grid, allocation of fundings as required, development & revision of HR policies & interpreting and guiding to employees as required
- Helping Learning & Development department with training materials for the employees
Accountant/Bookkeeper
Vancouver Curling Club
Vancouver, BC
02.2021 - 11.2022
- Maintain financial records and transactions for Vancouver Curling Club
- Manage accounts payable and receivable for the club
- Prepare and reconcile bank statements and financial reports
- Process payroll and ensure compliance with payroll regulations
- Monitor and track expenses and budgets
- Assist in budget planning and financial forecasting for the club
- Coordinate with club management to ensure accurate financial reporting and compliance.
- Reviewed invoices for accuracy and completeness prior to payment processing.
Accountant
Maunsell Investments
Vancouver, BC
01.2021 - 07.2022
- Performed financial analysis and reporting for Maunsell Investment Company
- Conducted audits and ensure compliance with accounting standards and regulations
- Managed financial transactions, including accounts payable and receivable
- Prepared and analyzed financial statements and reports for stakeholders
- Provided strategic financial advice and recommendations to support investment decisions
- Developed and implemented internal controls to safeguard company assets
- Collaborate with external auditors and tax consultants to ensure accurate reporting and compliance
Founder & Free lancer (Personal business of HR, Marketing, Sales & Services)
Eternal Sphere
Van, BC
12.2021 - 02.2022
Founder & Free lancer (Personal business of HR, Marketing, Sales & Services)
Eternal Sphere
Van, BC
11.2020 - 08.2021
Customer Service Representative
Tim Hortons
Kamloops, BC
03.2019 - 10.2020
- Provided exceptional customer service in a fast-paced environment, enhancing customer satisfaction
- Managed cash transactions with accuracy and efficiency
- Prepared a variety of baked goods, maintaining high standards of quality and hygiene
- Collaborated with team members to ensure seamless service delivery
- Addressed and resolved customer inquiries and complaints promptly
- Maintained cleanliness and organization within the store
- Assisted in inventory management and ordering supplies
Education
MBA - HR, Accounting, Sales & Marketing
Thompson Rivers University
Kamloops, BC12.2020
Cost Management Accountant - Professional degree Certificate for managing cost of businesses
Ahmedabad, Gujarat10.2018
B.COM - HR, Accounting, Sales & Marketing
Gujarat University
Ahmedabad, Gujarat07.2018
Skills
- Talent Acquisition & Retention
- Business administration
- Performance Management & Employee Relations
- Accounting
- Sales
- Legal Compliance
- Training & Development
- Leave management & Benefits Administration
- Marketing
- Communication & Collaboration
- Microsoft Office Suite
- HRIS (PeopleSoft, Oracle, Workday, ADP & Kronos)
- Applicant Tracking Systems (ATS)
- Payroll & Benefits Administration
- Data Analysis Tools (Tableau, Google Analytics)
- Client engagement
- Business development
Timeline
Member Service Representative (Sales & Service)
Fitness world
03.2024 - 11.2024
Founder & Free lancer (Personal business of HR, Marketing, Sales & Services)
Eternal Sphere
05.2023 - Current
HR Assistant
First Nations Health Authority
03.2022 - 04.2023
Founder & Free lancer (Personal business of HR, Marketing, Sales & Services)
Eternal Sphere
12.2021 - 02.2022
Accountant/Bookkeeper
Vancouver Curling Club
02.2021 - 11.2022
Accountant
Maunsell Investments
01.2021 - 07.2022
Founder & Free lancer (Personal business of HR, Marketing, Sales & Services)
Eternal Sphere
11.2020 - 08.2021
Customer Service Representative
Tim Hortons
03.2019 - 10.2020
MBA - HR, Accounting, Sales & Marketing
Thompson Rivers University
Cost Management Accountant - Professional degree Certificate for managing cost of businesses
B.COM - HR, Accounting, Sales & Marketing
Gujarat University
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