Indiana Selig
Victoria
Summary
Customer-focused individual with several years of experience in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leading with enthusiastic and supportive attitudes. Proactive in addressing and offering solutions for operational concerns to streamline processes, boost customer engagement, and exceed projected sales plans.
Overview
6
6
years of professional experience
Work History
Store Manager
Bluenotes
Guelph
05.2024 - 04.2025
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained and mentored associates to teach daily tasks and procedures.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delegated work to staff, setting priorities and goals.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Monitored progress by establishing plans, budgets and measuring results.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
Store Manager
Fairweather
Cambridge
09.2019 - 04.2024
- Trained and mentored associates to teach daily tasks and procedures.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Developed strategies to maximize sales and profitability.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Updated and maintained store signage and displays.
Education
High School Diploma -
Galt Collegiate Institute
Cambridge, ON06-2019
Skills
- Financial analysis
- Inventory management
- Sales strategy
- Visual merchandising
- Cash handling
- Customer service
- Communication
- Task prioritization
Timeline
Store Manager
Bluenotes
05.2024 - 04.2025
Store Manager
Fairweather
09.2019 - 04.2024
High School Diploma -
Galt Collegiate Institute
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