Dedicated hospitality professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Team Member
Pizazz Pizza
10.2024 - Current
Prepare Pizza dough, sauce and toppings
Mold dough
Portion Ingredients
Assemble Pizzas
Food & Beverage Supervisor
Hotel Royal Villa
12.2021 - 12.2023
Coordinates foodservice operations between kitchen staff and servers
Applies strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Handles customer complaints, resolves issues and adjusts policies to meet changing needs
Completes restaurant opening and closing functions that includes POS report generation
Demonstrates supervisory competency with Point of Sale (POS) equipment operations and cash handling practices
Coordinates restaurant staff schedules to provide adequate floor coverage
Maintains customer satisfaction with timely table check-ins to assess food and beverage needs
Schedules numerous reservations and manage seating arrangements simultaneously during busy operation while maintaining calm, professional demeanor
Verifies daily sales for end-of-day audits and accurately fills out closing paperwork
Incharge for raising Purchase Requisitions for the restaurant on Adaco
Food & Beverage Executive
Hotel Royal Villa
10.2019 - 11.2021
Explained menu items and suggested appropriate options for food allergy concerns
Increased sales significantly by upselling higher-end products to customers
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods