Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SM Shamim Malala

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.

Overview

3
3
years of professional experience

Work History

Volunteer - Kitchen Staff+Server

The Salvation Army
07.2024 - Current
  • Company Overview: Belkin House
  • Assist in food preparation
  • Serve food and beverages promptly with focused attention to customer needs
  • Bussed and reset tables to keep dining room and work areas clean
  • Belkin House

Administrative Assistant

Ascent Health Services
04.2023 - 06.2024
  • Company Overview: Zurich, Switzerland
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Responded to client inquiries and concerns effectively
  • Ensured accurate record-keeping with diligent data entry
  • Zurich, Switzerland

Front Desk Receptionist Intern

Five Zurich Hotel
03.2022 - 03.2023
  • Company Overview: Zürich, Switzerland
  • Greeted guests at front desk and managed check-in process
  • Scheduled and confirmed appointments and meetings
  • Collaborated with team members on special projects, contributing valuable insights that led to successful outcomes
  • Zürich, Switzerland

Education

Bachelor of Arts - Public Policy And Administration

Kenyatta University
07.2021

Skills

  • Customer Service
  • Communication skills
  • Computer Skills
  • Microsoft office
  • Time Management
  • Organization

Languages

English
German

Timeline

Volunteer - Kitchen Staff+Server

The Salvation Army
07.2024 - Current

Administrative Assistant

Ascent Health Services
04.2023 - 06.2024

Front Desk Receptionist Intern

Five Zurich Hotel
03.2022 - 03.2023

Bachelor of Arts - Public Policy And Administration

Kenyatta University

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SM Shamim Malala