Slobodan Milutinovic
New Westminster,BC
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
7
7
years of professional experience
Work History
Dispatcher
Eos Groups
11.2020 - Current
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 12 fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Dispatcher
Road Kights
11.2019 - 05.2020
- Dispatching trucks, searching for loads, leading a team of 7-13 drivers
- Average rate per miles was 3,3$
- HOS knowledge, working with dry van truck, reefer and flatbed
- Organizing the work week and the routes for the drivers.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Receptionist
Hotel Passport
06.2018 - 04.2019
- Accommodation of guests, charging accommodation, helping guests with all the necessities, making new reservations, managing conference rooms, embarkation and disembarkation.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Hot Cook, Line Cook
Humpy's Great Alaskan Alehouse
05.2017 - 09.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Restaurant Busser
Leroy’s
05.2017 - 09.2017
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Sales Associate
Trapper Jacks Trading Post
05.2017 - 09.2017
- Interacted with customers by phone, email, or in-person to provide information.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Line Cook
Golden Coral
05.2016 - 09.2017
- Main responsibilities
- Accommodation of guests, charging accommodation, helping guests with all the necessities, making new reservations, managing conference rooms.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Education
BBA - Tourism And Hospitality Management
University Singidunum
Serbia09.2018
Skills
- Work on computer knowledge, knowledge of hotel program Fidelio , Microsoft Office package , SERV safe certificate , Worked on software Protel , Sihot, Resco
- 2016-Internacional Association for Tourism Students
- 2017-Forum for Hoteliers
- Contamination Control
- Cutting Meat
- Server Support
- Expense Reporting
- Office Equipment Operation
Languages
English
Full Professional
German
Limited Working
Serbian
Native or Bilingual
Timeline
Dispatcher
Eos Groups
11.2020 - Current
Dispatcher
Road Kights
11.2019 - 05.2020
Receptionist
Hotel Passport
06.2018 - 04.2019
Hot Cook, Line Cook
Humpy's Great Alaskan Alehouse
05.2017 - 09.2017
Restaurant Busser
Leroy’s
05.2017 - 09.2017
Sales Associate
Trapper Jacks Trading Post
05.2017 - 09.2017
Line Cook
Golden Coral
05.2016 - 09.2017
BBA - Tourism And Hospitality Management
University Singidunum
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