Slingky Garlan
Calgary,Canada
Summary
Dynamic and highly motivated professional with a Bachelor of Science in Hotel & Restaurant Management from the Philippines. Extensive experience in hospitality, including hotel and restaurant management, dining, and kitchen operations. Proven ability to deliver exceptional customer service and enhance operational efficiency. Strong background in laundry supervision and attendant roles. Currently pursuing a Pharmacy Assistant Diploma at ABM College. Eager to leverage a diverse skill set and energetic demeanor to contribute effectively to the success of your organization.
Overview
11
11
years of professional experience
Work History
Banquet Server
Royal Hotel Calgary Trademark Collection by Wyndham
2022.10 - Current
- Provided exceptional service during banquet events, ensuring guest satisfaction
- Coordinated with kitchen and service staff to facilitate seamless event operations
- Maintained a clean and organized service area, enhancing the guest experience.
Laundry Supervisor/Attendant/Housekeeping
Sandman Hotel & Suites Calgary South
2017.02 - Current
- Supervised laundry operations, ensuring high standards of cleanliness and efficiency
- Assisted with housekeeping duties, maintaining rooms and common areas to the highest standard
- Implemented new processes that improved operational efficiency by 15%
- Consistently received positive feedback from guests for outstanding service.
Encoder/Assistant Secretary
Nimrod Protective and Detective Agency
2015.07 - 2016.03
- Managed data entry and administrative tasks, ensuring accuracy and confidentiality
- Assisted in the preparation of reports and documents for client presentations
- Provided general support to the office, contributing to smooth daily operations.
Housekeeping/Kitchen Steward (Internship)
Manila Pavilion Hotel
2013.06 - 2015.06
- Performed daily housekeeping tasks, maintaining the cleanliness and orderliness of guest rooms and public areas
- Assisted in kitchen operations as a steward, ensuring food safety and hygiene standards.
Education
Pharmacy Assistant -
ABM College
Calgary, AB11.2024
Bachelor of Science in Hotel and Restaurant Management -
Arellano University
Manila, Philippines01.2013
Skills
- Customer service focus
- Time Management
- Strong teamwork
- Multitasking
- Reliability
- Microsoft Office
- Professionalism
Technicalcompetencies
Supervision of laundry and housekeeping, banquet service, front-line customer service, data entry, and administrative support., Dependable, responsible, energetic, and customer-focused., Microsoft Office Suite, WHMIS, basic computer skills., Housekeeping and laundry management, food service, and administrative tasks., English, Filipino, Hospitality, security services, Enhanced efficiency in laundry operations by 15%, consistently achieved high customer satisfaction ratings.
Clubmembership
Hospitality Management Society
Evaluationcommittee
Plato Atbp. Culinary Festival
Eventcoordinator
The Big Night Event Management
Personal Information
- Place of Birth: Quezon City, Philippines
- Gender: Female
- Marital Status: Single
Eventorganizer
Mardigra F&B Management
Volunteer Experience
- WHMIS Certification, Sandman Hotel & Suites Calgary South, 11/01/19
- Standard First Aid (CSA Intermediate) Level C CPR and AED, 01/01/26
References
Available upon request
Timeline
Banquet Server
Royal Hotel Calgary Trademark Collection by Wyndham
2022.10 - Current
Laundry Supervisor/Attendant/Housekeeping
Sandman Hotel & Suites Calgary South
2017.02 - Current
Encoder/Assistant Secretary
Nimrod Protective and Detective Agency
2015.07 - 2016.03
Housekeeping/Kitchen Steward (Internship)
Manila Pavilion Hotel
2013.06 - 2015.06
Pharmacy Assistant -
ABM College
Bachelor of Science in Hotel and Restaurant Management -
Arellano University
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