Dedicated and innovative Senior Voice/Network with 14+ years of experience in configuring customer
infrastructures, managing technical resources, and assessing network solutions. Skilled in collaborating with
business unit representatives, overseeing code reviews, establishing software and design standards, and engaging
with third-party vendors.
Proficient in guiding cross-functional teams, implementing project plans, and successfully completing projects to
achieve desired objectives within specified timeframes and budget constraints.
Proven capability in conducting troubleshooting procedures on installed network infrastructure and equipment to
identify required enhancements and devising key solutions to address potential issues.
Effective in translating technical requirements into user-friendly language for non-technical stakeholders and adept
at building strong relationships with team members, employees, clients, and executive leadership.
• Built and designed VoIP infrastructures utilizing both commercial and open-source vendors to increase revenue by 20%
• Optimized network operations through implementation of advanced solutions in existing infrastructure.
• Improved efficiency by integrating advanced network gears and VoIP equipment.
• Mitigated potential network issues and technical errors through comprehensive troubleshooting processes.
• Skilled in deploying and designing spine-leaf architecture.
• Created low and high-level documentation (HLD/LLD).
• Ensure system compliant with industry standards and government regulations.
• Designed and deployed Secure privilege access infrastructure to increase company revenue and team performance by 15%.
• Facilitated informed decision-making and empowered teams to reach their goals through effective interpersonal IT operations skills.
• Addressed potential client issues and enhanced client satisfaction by conducting network troubleshooting.
• Established data integrity and consistency by deploying MPLS Backbone and VPN IPsec solutions in datacenters.
• Provided quality assistance to IT director and executives in decision-making by providing risk assessment reports.
• Achieved cost savings and controlled expenses by designing cost-effective solution to upgrade network
infrastructure.
Improved quality standards and supported research and development process by creating test cases and
proof of concept (POC) demonstrations.
Network Troubleshooting
Mikrotik Fortigate Cisco NCS Cisco ACI Linux Opensips Kamailio RTPengine Freeswitch KVM VyOS PfSense GCP Amazon IBM Cloud VoIPMonitor Lucidchart Netwatch VmWare RHEL
SIP RTP DNS SSL VPN RIP OSPF BGP ISIS MPLS EoIP VPLS DMVPN VXLAN VRF EVPN IPSec SSH HTTP
Austentel: MARCH 2022- MARCH 2024
• Led team of 4 focused on research, and development in emerging technologies, continually improving IT
service delivery.
• Oversaw IT Standards and Best Practices for production environments and development initiatives.
• Resolved complex technical issues across various functions in a timely manner.
• Developed standards for next gen VoIP product based on various technologies.
• Analyzed the current solutions environment to identify improvement opportunities for continuous
enhancements. Prepared high level design documentation.
• Prepared documentation for security assessment and recommendations.
• Implemented initial POC based on approved design.
• Defined and implemented necessary upgrades and changes to meet both network and business
requirements. Developed and implemented a network automation solution based on Yang model.
• Created and deployed a range of tools to enhance the availability of the VoIP platform using AWS Lambda.
• Developed and implemented high-scale Class 5 Session Border Controller utilizing the Opensips platform.
• Designed and deployed a high-performance Media Engine based RTP engine. Austentel, 03/2022, 03/2024, Led team of 4 focused on research, and development in emerging technologies...
Nokia: NOVEMEBR 2020- MARCH 2022
• Implemented spine-leaf architecture deployment utilizing Cisco NCS 55XX, Cisco 9k, Nokia IXRE, and
Nokia 7750 equipment.
• Established and configured a lab environment for proof-of-concept testing in East-West (E-W) and North-
South (N-S) scenarios.
• Developed testing and ATP (Acceptance Test Plans) strategies.
• Deployed and validated L3 and L2 services based on VXLAN, EVPN, BGP, and ISIS technologies.
• Performed troubleshooting tasks and investigated the functionality of service interoperability.
• Defined network security requirements and implemented them in daily network operations.
Adminiscope: MARCH 2010- OCTOBER 2018
• Implemented MPLS L3 deployment spanning three data centers in Canada, UK, and Australia using Cisco
1900/2900 series routers
• Established a full mesh VPN IPsec infrastructure deployment utilizing FortiGate 200B devices
• Configured switching L2 with VLAN segmentation in conjunction with VMware, Cisco, and Linux Operating
Systems
• Deployed Dynamic Routing Protocol (OSPF) across data centers and enabled multipath routing leveraging
a mix of Cisco, Quagga (Linux OS), and FortiGate routing mechanisms.
• Provided technical expertise to the development team and assisted in setting up a staging environment to
support the software development lifecycle.