Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sladan Knezevic

Winnipeg,MB

Summary

I've worked on Window and Linux servers. Experience with Cisco network devices. I am Comptia A+ certified. Passionate about learning and growing skills in the IT field

Overview

10
10
years of professional experience
1
1
Certification

Work History

Field Service Technician

NCR
10.2022 - Current
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

Meat Stocker

Walmart
09.2014 - 10.2022
  • Supported store success by quickly identifying and addressing any stock shortages or discrepancies.
  • Optimized workflow efficiency through effective communication with team members and supervisors regarding tasks and priorities.
  • Received high praise from management for punctuality, attention to detail, and exceptional work ethic as a Meat Stocker team member.
  • Reduced waste by accurately monitoring product freshness and removing expired items in a timely manner.

Delivery Driver

Kildonan MCC Thrift Shop
07.2020 - 01.2021
  • Delivered furniture to customers at a timely manner and ensuring no damage is done to items.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

Certificate - Network Administrator Technician

Red River College of Applied Arts, Science And Technology
04.2022

Skills

  • Problem-Solving
  • Troubleshooting and repair
  • Software Installation
  • Remote Desktop Support
  • Network configuration
  • Hardware Installation
  • Windows administration
  • Hardware troubleshooting

Languages

English
Native or Bilingual
Serbian
Limited Working

Certification

Comptia A +

Timeline

Field Service Technician

NCR
10.2022 - Current

Delivery Driver

Kildonan MCC Thrift Shop
07.2020 - 01.2021

Meat Stocker

Walmart
09.2014 - 10.2022

Certificate - Network Administrator Technician

Red River College of Applied Arts, Science And Technology

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Sladan Knezevic