Skyllar Beckett
Server
Niagara Falls,Ontario
Summary
Proactive, customer-orientated with over 3 years of experience in food and customer service. Always looking to learn new skills, take on extra responsibilities, and grow professionally. Experienced in training and mentoring new members of staff . Have worked in busy, pressurized environments where high standards are expected. Looking for a serving position during the school year a few days a week where I can show my dedication and outstanding service.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Server
Boston Pizza Clifton Hill
Niagara Falls, Ontario
2022.05 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Service Assistant
Boston Pizza Clifton Hill
Niagara Falls, Ontario
2019.02 - 2022.05
- Ensured the restaurant was clean and hygienic by cleaning tables efficently and disinfecting surfaces
- Greeted guests at the host stand and communicated with my co-workers and customers to ensure the restaurant ran smoothly and met customer service standards
- Organized the food in the kitchen to send out to tables in a fast-paced environment and high pressure situations
- Worked well with my coworkers and provided excellent customer service
- Answered customers' queries, provided appropriate assistance and met their requests during service.
Education
High School Diploma -
A.N Myer High School
AN. Myer 2017.09 - 2021.06
Bachelor of Arts - Psychology
Trent University
Peterborough, ON 2021.09 - Current
Skills
Customer serviceTeamworkLeadership
Handling conflict
Bilingual Customer SupportTime management and oraganizational skillsPositive AttitudeFood sales and promotion
Hospitality service expertise
Certification
Smart Serve Certified
Timeline
Server
Boston Pizza Clifton Hill
2022.05 - Current
Smart Serve Certified
2022-04
Bachelor of Arts - Psychology
Trent University
2021.09 - Current
Service Assistant
Boston Pizza Clifton Hill
2019.02 - 2022.05
High School Diploma -
A.N Myer High School
2017.09 - 2021.06